FAQs

What is a community health center?

Community Health Centers or CHCs (also known as Federally Qualified Health Centers or FQHCs) are non-profit clinics that share a mission of making comprehensive primary care accessible to anyone regardless of ability to pay. We provide services on a sliding fee scale based on family size and household income. We want to be sure that you get the care you need, and will work with you to determine if you are eligible for any coverage, or if you need to set up an affordable payment plan.

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Are the doctors volunteers?

No, we employ qualified medical and dental professionals who are credentialed at the highest level of their field of practice. Our providers include physicians, nurse practitioners, physician assistants, dentists, dental hygienists, registered nurses, and clinical social workers.

What do I need to bring to my visit?

For each visit with us, please bring:

• A valid picture ID
• Your medical or dental insurance card
• For sliding fee applicants, one verification of household income (i.e. 1040 tax form from most recent year, a copy of your W-2, social security or pension statements, pay stubs, or any other income information received by your household).
• The containers of both prescribed and over the counter medications, vitamins and supplements you are taking
• If you are a new medical patient, complete and bring in the appropriate Medical history form. If you are unable to complete the form prior to your appointment, it will be given to you when you arrive at the front desk. Click to open and print form:
  Child Adult Male Adult Female
• If you are a new dental patient, complete and bring in the dental intake forms. If you are unable to complete the forms prior to your appointment, they will be given to you when you arrive at the front desk. Click to open and print forms:
  Dental

How do I request information from my medical record?

The confidentiality of your medical information is of the utmost importance to us. In order to release information from your records, you will need to fill out and sign an authorization form. Once a signed form is received, it will take up to 10 business days to process your request.

To print an authorization form, click the appropriate form below and print.

Medical Dental

Forms can be dropped off or mailed to your primary clinic site, attention Health Information Staff.

Duluth HIS Phone: 218.336.3536

Duluth HIS Fax: 218.722.2468

How do I get test results?

You can access your test results using My Chart. A letter will be sent to you with your results and if necessary, plans for follow-up care. If the results require immediate action, you will be contacted by the nurse or your provider. If there are any questions, please call the clinic and request to speak with the nurse.

View My Chart

What if I need a referral?

You must first see one of our providers. If it is determined that a referral is needed, one will be made. The cost of some specialty care may be covered by special programs. Our staff will help determine if there are programs for which you can apply for financial assistance.

Duluth Referral Coordinator Phone:  218.336.3533

Direct Fax: 218.722.2468

Superior HIS/Referral Coordinator Phone:  218.336.3535

Direct Fax: 715.392.1935