Join our team of dedicated professionals working hard to provide quality health care for all. We offer competitive salary and benefit packages.

Lake Superior Community Health Center provides job opportunities, salaries and benefits, promotions, facilities and other conditions of employment without discrimination and takes affirmative action to ensure equal employment opportunities.

Download Application

Send Resumes & Applications to:

Lake Superior Community Health Center
Attn: Human Resources
4325 Grand Avenue, Duluth, MN 55807

Current Job Openings

Training Coordinator

04/30/2021

Lake Superior Community Health Center is seeking a Training Coordinator.

The Training Coordinator functions as a trainer and coach on topics ranging from teamwork to technical skills. The training coordinator develops and carries out training for all LSCHC departments.

Job Qualifications and Credentials:
• High school diploma, Associate degree preferred
• EHR knowledge of Medical, Dental, and Behavior Health preferred
• Familiarity of workflow for Medical, Dental, and Behavior Health departments
• Training experience in small to medium sized organization
• Strong communication skills
• Knowledge of general office equipment
• Willing to work flexible hours, including evenings, as required by position

Functions and Responsibilities:

  • Conducts computer training needs assessment by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks for all current employees within the clinic
  • Organizes onboarding and training for new employees
  • Coordinate with HR Recruiter and managers on LSCHC training, as well as specific departmental training, including, but not limited to, workflows, EHR training, process training, and follow-up training (as needed)
  • In conjunction with managers, designs computer training manuals/procedures
  • Maintains safe and healthy training environment by following organization standards and legal regulations
  • Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes to improve the performance
  • Maintains technical knowledge by attending educational workshops and reviewing publications
  • Builds rapport with trainees so trainees have
  • Training Coordinator will work closely with managers to identify training needs and deficiencies and correct any training issues

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

IT Support Specialist

04/27/2021

Lake Superior Community Health Center is currently seeking and temporary IT Support Specialist. This position will be a one year commitment.

An information technology system specialist applies technical expertise to the implementation, monitoring, and maintenance of IT systems to support LSCHC staff in caring for patients. IT specialists typically focus on a specific computer network, database, and or systems administration functions.

The IT Support Specialist will perform duties necessary to support LSCHC’s information systems including desktop support, hardware support, phone system support, vendor support and network support at all LSCHC locations. IT Specialists lead team projects and company initiatives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Perform daily Help Desk functions.
  • Provide technical support for internal clients and staff via phone, email, or live demonstration.
  • Install, configure, and support wired network routers, wireless network routers, switches, battery backups.
  • Assist in troubleshooting downtime system issues with business applications.
  • Install, configure, and support Windows desktops, laptops and related hardware including but not limited to tablets, scanners, copiers, hot spot devices, and cellular devices.
  • Manage data closets, patching facilities, and drops.
  • Provide vendor support and facilitate issue resolution when onsite support is required.
  • Work in coordination with HIT Manager to keep an accurate and up to date inventory of IT assets.
  • Work in procurement of new desktops and laptops.
  • Order IT related products.
  • Assist in developing project plans, goals, and budgets for IT projects.
  • Assist in planning for future IT needs with management and vendors.
  • Recommend, schedule and perform hardware improvements, upgrades, patches, reconfigurations and/or purchases.
  • Physical presence at the workplace(s) is an essential function of the job.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Rural Program Coordinator

04/05/2021

Lake Superior Community Health Center is seeking a Rural Program Coordinator. 

The Rural Program Coordinator is responsible for program development and implementation, presentations and education, and community networking and relationship building with key stakeholders who are members of and affiliated with the northern Minnesota agricultural community to raise awareness of the telephonic support offered to farmers through the LSCHC Northern MN Rural Mental Health Outreach Program. Work with other LSCHC professionals to develop collateral materials and to garner media attention for and support for the program. Work with other similar providers throughout the state to replicate the program that is already in existence. Provide direct telephonic support which will include problem focused, solution oriented skills development to persons accessing the telephonic support offered through this program. Work with others to collect and report on program progress including data collection and analysis. Share results with key stakeholders and others to garner support for ongoing funding and work with LSCHC’s Directors to solicit financial support for the program.

Job Qualifications:
• Behavioral health clinician, license preferred
• Previous experience in program development preferred
• Previous experience working or living in a rural, agricultural community or willingness to become fully educated about the familial, clinical, social and economic issues impacting members of that community required.

Job Knowledge, Skills and Abilities:
• Self-starter who is comfortable networking and building relationships with multiple stakeholders including farmers and ranchers, bankers, insurance agents, clergy, and other persons who work with farmers and ranchers
• Knowledge of other labor-intensive, heavy industry in the region preferred
• Ability to work collaboratively with others to develop the program to replicate existing programs across the state and to develop the collateral materials, educational presentations and other materials necessary to promote and support the program
• Ability to make effective educational presentations and speak in front of large and small groups
• Ability to travel extensively within the states (MN and WI) to meet stakeholders in their communities
• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way and to specifically understand and respond to issues facing members of the agricultural community.
• Ability to provide brief, solution-focused behavioral health interventions via telephone.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• Ability to create, summarize and discuss key data points associated with this program
• Ability to work with others to garner financial support for the program from public and private sources and to work toward legislative funding

Licensure and Credentials:
• Preferred human services degree including but not limited to psychology, social work, etc.
• Prefer Bachelor’s degree with potential to be eligible as a mental health practitioner.
• Preferred Licensure appropriate to field of study; Eligible for licensure in MN and WI.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.
• Develop program materials including educational materials and presentations, marketing materials and other documents necessary to promote and publicize the program
• Present at conferences, meetings and other events to promote this program and to develop the relationships necessary for this program to succeed
• Consult with the other providers in the state who are offering these services to align the program offering, data collection and assessment with their work
• Develop relationships with key stakeholders including farmers and ranchers, bankers, insurance agents, clergy, ag business owners, stakeholders in other industries, and others who work with and support members of rural communities
• Work with LSCHC staff and consultants to develop specific program procedures and protocols involving the provision of services, documentation, data management and so forth
• Provide brief, solution-focused behavioral health support for persons accessing this program telephonically
• Maintain proper documentation according to applicable guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• Collect, assess and be able to speak to key data associated with this program
• Present information about the program to potential funders in writing and orally as may be required; may require formal and informal presentations to legislators
• Miscellaneous Duties
• Actively participate in staff meetings and quality improvement initiatives
• Collaborate with relevant community organizations to establish resource networks
• Other duties as assigned

Typical Working Conditions
• Significant travel within MN and WI as well as travel between LSCHC sites
• Exposure to infection disease and potential high-risk social situations
• Basic computer skills and office equipment used
• Vision and hearing corrected in normal range

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Chief Executive Officer

03/10/2021

​Lake Superior Community Health Center is seeking a Chief Executive Officer.

Lead and direct LSCHC’s activities through effective implementation of Board-endorsed policies, strategies, goals, and objectives, in support of the mission and philosophy of the organization.  Provide appropriate type and mix of services and programs to meet the needs of communities served.  Provide information and guidance to the BOD for effective decision-making.  Promote the image of LSCHC and actively engage in community affairs as appropriate.

Primary Responsibilities:

  1. Provide leadership in developing and implementing the organization’s mission and strategy; recommend, develop, implement, and update health center’s long-range and business plans in adjunct with the BOD.
  2. Monitor the organization’s progress towards meeting goals and objectives; take steps as required to assure that goals are met.
  3. Prepare regular reports to the BOD regarding LSCHC’s activities; annual operating budget; monthly financial and utilization reports; quality measurement and improvement; and an annual report of services.
  4. Organize, develop, and lead the leadership team; delegate responsibility; hold clinical and support staff appropriately accountable; promote integration between the medical, dental, and behavioral health areas.
  5. Establish, secure approval, and oversee the implementation of health center policies and procedures.
  6. Establish mechanisms for measuring, evaluating, and improving the quality and efficiency of care and services.
  7. Ensure that the access control, disaster recovery, business continuity, incident response and risk management needs of the organization are properly addressed.
  8. Oversee all policies, procedures and processes, including claims management, required to maintain FTCA deemed status.
  9. Oversight/management of business insurance.
  10. Oversee the efforts to recruit, develop, and evaluate performance of staff.
  11. Oversee the business and financial affairs of the health center and fiscal management, including accounting, budgeting, internal controls, and timely reporting. Responsible for ensuring financial stability and various funding opportunities.
  12. Ensure compliance with regulatory agencies; monitor operations, programs, physical properties; initiate appropriate changes.
  13. Promote health center integration within the community through effective communication and collaboration; develop and maintain strong public relations and marketing programs.
  14. Local and regional travel required; may include evening and/or weekend work.
  15. Ensure LSCHC meets all requirements for HRSA approved scope of project.

Secondary Responsibilities:

  1. Represent the health center in relationships with other health organizations, government agencies, labor union and third-party payers.
  2. Maintain professional affiliations and enhance professional development to keep current in industry trends and issues.

Qualifications:

  • ​Knowledge, Skills and Abilities:
  • Knowledge of the health care delivery systems and health care marketplace.
  • Knowledge of publicly funded programs and community-based health care organizations.
  • Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.
  • Skill in managing change, analyzing situations accurately and taking effective action.
  • Skill in establishing and maintaining effective working relationships.
  • Ability to communicate effectively, both orally and in writing, with various constituencies.
  • Ability to take feedback and respond to concerns of teams and individuals.
  • Ability to establish and maintain quality control standards.
  • Ability to assume responsibility and exercise authority over physician and other staff.
  • Ability to organize, delegate and integrate organizational priorities and deadlines.
  • Ability to understand needs of underserved populations.

Experience:

Five to seven years progressive health care management experience in similar position.

Education/licensure/registration:

Baccalaureate degree in health care administration or a health care-related field; Master’s degree in business, health care administration, or related field preferred.

Supervision Received:

Independent decision-making within areas of responsibility and organizational policy. Consults with Board of Directors and external resources as necessary.

Supervision Provided:

Directly supervises COO, Medical Director, Dental Director, Behavioral Health Director, HR Director, Finance Director, Director of QI, Compliance and Risk, Grants Manager, Manager of Marketing and Development, and Executive Assistant.

Infection Control and Safety Program Responsibility:

Ensure staff understand and are compliant with universal precautions and right to know.

Typical Working Conditions:

​Local and regional travel required; may include evening and/or weekend work.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Dental Receptionist

03/03/2021

Lake Superior Community Health Center (LSCHC) is currently seeing to fill the Dental Receptionist position.

This position is responsible for greeting clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits. Posts dental charges and payments.

Job Qualifications:
• High school graduate or GED
• Experience in healthcare business operations, preferred
• Experience with insurance verification, billing and/or processing payor information, preferred

Job Knowledge, Skills and Abilities:
• Computer and Microsoft Office software knowledge
• High level of customer services skills, tact and diplomacy
• Knowledge of healthcare and dental practices
• Excellent oral and written communication skills
• Strong ability to organize and prioritize work
• Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
• Ability to work under stressful conditions​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Dental Assistant

02/23/2021

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant.

This position will include both a Sign on/Retention Bonus of $1000. This bonus will be split in increments of $500. $500 will be added to the first paycheck and another $500 will be given at the 1 year anniversary.

Benefit and Non Benefit Pay Scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:
• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Dental Assistant Job Knowledge, Skills and Abilities:
• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Lincensure and Credentials:
• Current CPR (BLS) preferred

Job Type: Full-time

Pay: $15.00 - $21.78 per hour

COVID-19 considerations:
LSCHC has added additional Air Purifiers.​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Licensed Dental Assistant

02/23/2021

Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant.

This position will include a Sign on/Retention Bonus of $2000. This will be paid as a $1000 sign on bonus (added to first pay check), $500 at 6 month anniversary, and $500 at 1 year anniversary.

Benefit and Non Benefit pay scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:
• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:
• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:
• Active Registered Dental Assistant License
• Current CPR (BLS) required

Job Type: Full-time

Pay: $20.00 - $27.83 per hour

COVID-19 considerations:
LSCHC has added additional air purifiers.

Interested in a career in Dental? Onsite training is available, no experience necessary.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Chiropractic Assistant

02/03/2021

Lake Superior Community Health Center is seeking a Chiropractic Assistant who is energetic, friendly, detail oriented, patient, kind, can work independently as well as be a team player.

Job Summary

The Chiropractic Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The Chiropractic Assistant (CA) will perform delegated clinical and clerical duties within the supervising chiropractor’s scope of practice. The chiropractor supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising chiropractor at the time and place that the services are rendered.

JOB QUALIFICATIONS AND CREDENTIALS

  • High School Graduate or equivalent
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position
  • Required to become certified in Xray operation within 60 days of hire.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to work efficiently and productively at all times.
  • Ability to maintain a cordial relationship with patients and staff.
  • Ability to prioritize and handle multiple tasks.
  • Ability to work as a team member.
  • Ability to use problem-solving and decision-making skills.
  • Ability to use tact, collaboration, and diplomacy when working with others.
  • Ability to understand and follow written and verbal instructions.

PRIMARY RESPONSIBILITIES

  • Serve as a positive, enthusiastic, professional, and proactive member of the LSCHC team.
  • Assist with pre-visit planning for patients including review of routine x-rays, preventative services, and acquiring supporting documentation from other providers.
  • Assure all consents and needed equipment are readily available for procedures.
  • Assure needed documentation is present such as requested by the chiropractor.
  • Provide direct care to patients and assist chiropractor with clinical procedures consistent with protocols.
  • Assure patient flow is efficient and patients are redistributed as necessary in order to stay on-time.
  • Open exam & treatment rooms at beginning of the day and close at end of the day
  • Prepare patients for appointment:
  • Assist patient to an exam room.
  • Capture chief complaint.
  • Obtain and document any pre-procedure information as needed.
  • Discharge patients.
  • Maintain radiography equipment according to policy and procedure.
  • Assure regular inspections of radiography equipment as directed by manufacturer.
  • Keep current certification in CPR and radiology (as deemed by State of MN). The clinic will help with setting up initial classes and pay for all fees these entail.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Medical Assistant with Medical Lab Responsibilities

02/03/2021

Lake Superior Community Health Center is seeking a Medical Assistant with Medical Lab Responsibilities for our Superior Clinic.

The Medical Assistant with Medical Lab Responsibilities position includes a $2000 sign on/retention bonus. This bonus is paid in the following increments. $1000 is included in first pay check, $500 at 6 month anniversary, and $500 at employee's one year anniversary.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Some of the Responsibilities include but are not limited to:

  • Open and close lab according to policy and procedure.
  • Perform phlebotomies independently with minimum 90% accuracy.
  • Perform laboratory tests in-house or send out to reference laboratories as appropriate.
  • Accurately enter lab results into the patient medical record.
  • Scan x-rays, EKGs, and lab results into the patient medical record.
  • Run reports to look for gaps, such as missed visits for laboratory tests, and send reminders to medical staff.
  • Collects and processes specimens.
  • Troubleshoot and maintain lab testing equipment.
  • Comply with CLIA and COLA guidelines and standards.
  • Maintain inventory of lab supplies.
  • Maintain patient confidentiality.
  • Ensures the lab environment is safe for patients and testing personnel.

JOB QUALIFICATIONS AND CREDENTIALS

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Medical Lab experience.
  • Willing to work flexible hours, including evenings, and ability to work at either clinic location as required by position.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Integrated Care Coordinator/Health Advocate

10/01/2020

Job Summary:

The Integrated Care Coordinator/Health Advocate will support LSCHC’s patients by providing full, interdepartmental, and coordinated care. The Integrated Care Coordinator/Health Advocate will provide non-clinical services that aim to increase access to health care and improve health outcomes.  This includes providing integrated care is to help identify services that patients need, set up appropriate appointments within the clinic, and helping with navigation of various insurance options within the community. Thus providing ease of access to all services that Lake Superior Community Health Center offers to the community.

Job Qualifications:

  • Bachelor’s degree in human service related field or 2-4 years hands on experience working with complex or diverse population
  • Experience with public health care programs or government related programs

 

Job Knowledge, Skills and Abilities:

  1. Complete financial assessments with clients to see if they are eligible for public health care programs.
  2. Provide those potentially eligible for public health care programs or Qualified Health Plans with materials and assistance to complete the application and enrollment process. This includes advocacy and case management.
  3. Be knowledgeable of health plans in the area and assist clients in the choosing a plan that meets their needs.
  4. Provide referrals to community agencies as needed for food, housing, clothing, etc.
  5. Actively participate in training sessions, in-services and meetings to keep informed of program changes and resources offered in the community.
  6. Meet with new and existing patients to gather information and assess each individual patient’s need for services provided by LSCHC.
  7. Provide a warm, interactive, and inviting experience for new and existing patients.
  8. Provide a robust “welcome” to new patients, including, but not limited to, discussion of all LSCHC services, patient brochures, contact information, and other clinic items.
  9. Set up appropriate referrals with other LSCHC departments, including scheduling these appointments
  10. Perform a minimum of 6 “outreach” events each year in areas of our community where there is a demonstrated need for services (ie: outreach at the DTA, colleges, homeless shelters)

 

Download Application

Referral Coordinator - Part Time

10/01/2020

Lake Superior Community Health is currently seeking a Part Time Referral Coordinator.
The Referral Coordinator works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

JOB QUALIFICATIONS AND CREDENTIALS

· High School diploma.

· Computer experience.

· Minimum of one year experience in medical scheduling or reception.

· Familiarity with general office equipment.

· Willing to work flexible hours, including evenings, as required by position.

· Knowledge of Medical terminology.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

· Ability to work efficiently and productively at all times.

· Ability to maintain an even temperament with patients and staff.

· Ability to prioritize and handle multiple tasks.

· Ability to work as a team member.

· Ability to use problem-solving, decision-making skills and good judgment.

· Effective verbal and written communications skills including the ability to use tact, collaboration, and diplomacy when working with others.

· Ability to understand and follow written and verbal instructions.

· Strong customer service focus.

· Ability to receive and follow through with delegated tasks and accountability.

PRIMARY RESPONSIBILITIES

1. Creating, maintaining and completing referral documentation in the EHR.

2. Tracking referrals to promote team awareness and ensure patient safety.

3. Ensure complete and accurate registration, including patient demographic and current insurance information.

4. Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.

5. Ensure prior approval requirements are met.

6. Review details and expectations about the referral with patients.

7. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g. request interpreters as appropriate, transportation services or prescription assistance).

8. Be the system navigator and point of contact for patients and families; be available for patients and families to directly ask questions and raise concerns.

9. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.

10. Ensure that referrals are addressed in a timely manner.

11. Remind patients of scheduled appointments via mail or phone.

12. Ensure that referrals are completed with appropriate visit documentation scanned into the EHR system.

13. Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.

14. Utilize patient- and family-centered care principles as a member of the Health Care Home team.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Medical Assistant - Duluth Location

10/01/2020

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

PRIMARY RESPONSIBILITIES

  • Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
  • Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
  • Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
  • Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
  • Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
  • Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
  • Open exam rooms at beginning of the day and close at end of the day.
  • Prepare patients for appointment:
  • MDQ (mood disorder-bipolar)
  • Beck Anxiety Inventory (anxiety)
  • PDQ-II for children ages 6 and under (developmental assessment)
  • Obtain urine specimen for patients with dysuria.
  • Prepare patient and room:
  • Diabetics – feet exposed and monofilament available
  • Female pelvic exam – gowned and pelvic exam supplies available
  • Annual physical – gowned
  • Enter self-reported patient history forms into medical record.
  • Perform EKGs as directed by the provider.
  • Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
  • Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
  • Discharge patients.

JOB QUALIFICATIONS AND CREDENTIALS

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Registered Dental Hygienist

10/01/2020

Lake Superior Community Health Center is seeking a Registered Dental Hygienist.

This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

This position would be required to be available to work in both our Duluth, MN and Superior, WI clinics.

Registered Dental Hygienist Job Qualifications:

  • Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

  • Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
  • Excellent interpersonal and written communication skills required
  • Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
  • Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
  • Ability to explain the fundamentals of dental care and oral hygiene to patients
  • Effective oral and written communication skills
  • Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

  • License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
  • Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

AODA Technician

10/01/2020

Lake Superior Community Health Center is seeking a AODA Technician.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

  • Completing client check in sheets
  • Complete UA’s according the alcohol and drug testing policy. Responsibilities will include randomly selecting clients for UA’s so that each is being tested at least once weekly. (gender specific)
  • Documenting complete and incomplete UA’s and notifying clinical team of the results.
  • Sending specimens to the lab for further testing
  • Thorough and accurate recording of the results from the lab and discussing with the clinician if there is a discrepancy or change in levels.
  • Ensuring that building is secure during and after group
  • Assisting in preparing group materials as needed for AODA groups.
  • Supervise group break times
  • Assisting the counselor in clerical duties (copying, phone calls etc)
  • Co-lead groups as assigned
  • Perform required record keeping and paperwork related to treatment
  • Enter Treatment Effectiveness Assessments in electronic health record
  • Complete and update PPS forms
  • Follow up calls to clients who miss appointments
  • Other appropriate duties as assigned by the Director of Outpatient Behavioral Health and Substance Abuse Services

Job Knowledge, Skills and Abilities:

  • High school diploma or equivalent
  • Good organizational skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations

Licensure and Credentials:

  • SAC-IT (preferred but not required)

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Dental Health Therapist

10/01/2020

Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

  • Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
  • Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
  • Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
  • Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Willing to work flexible hours, including evenings, as required by position.
  • Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

  • Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
  • Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
  • Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Dentist

10/01/2020

Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, and Carlton, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

  • Experienced professional with strong interpersonal skills
  • Ability to foster a positive team environment
  • Have a DDS/DMD degree.
  • Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.wpengine.com/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

EEO/AA

The Lake Superior Community Health Center provides equal opportunity to all employees and applicants for employment in accordance with all applicable equal employment opportunity/affirmative action laws, directives, and regulations of federal, state, and local governing bodies or agencies.

All Updates

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.