Employment Opportunities

Lake Superior Community Health Center is seeking a Part Time Medical Receptionist to work at our 34th Street location in Superior, WI.

This position will Greet clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits. Posts dental charges and payments.

Job Qualifications:

• High school graduate or GED
• Experience in healthcare business operations, preferred
• Experience with insurance verification, billing and/or processing payor information, preferred 

Job Knowledge, Skills and Abilities:

• Computer and Microsoft Office software knowledge
• High level of customer services skills, tact and diplomacy
• Knowledge of healthcare and dental practices
• Excellent oral and written communication skills
• Strong ability to organize and prioritize work
• Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
• Ability to work under stressful conditions

Licensure and Credentials:

• NA

Functions and Responsibilities:

1.0 Obtain all pertinent clients intake information

1.1 Greet clients of all ages and obtains all pertinent information to ensure accurate capture of data for billing and reporting purposes

1.2 Explains all forms requiring completion to the client or their representative

1.3 Schedules client appointments according to department procedure

2.0 Verifies all third party payer information.

2.1 Identifies client’s insurance company or managed care plan and benefit eligibility

2.2 Provides insurance company with required information

2.3 Ensures clients are eligible for services prior to treatment

3.0 Responds to incoming customer calls

3.1 Answers questions and/or refers calls to appropriate staff

3.2 Takes messages, when appropriate

3.3 Schedules appointments according to procedure

4.0 Clerical responsibilities

4.1 Reminds clients of appointment by calling the day before the appointment

4.2 Scans forms into Centricity

4.3 Ensures demographic information is up-to-date and accurate

4.4 Verify insurance prior to treatment and update chart

4.5 Faxes prescriptions to pharmacy as directed by dentist

4.6 Performs Release of Information duties

4.7 Maintains patient waiting list, denture waiting list, new patient tracking, and referral tracking spreadsheets

5.0 Client billing and collections

5.1 Collect client co-payment

5.2 Post charges into billing system after encounter

5.3 Post payments into accounts receivable upon receipt

5.4 Daily reconciles Day Sheet

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is currently seeking A Medical Assistant Care Team Coordinator.

The Care Team Coordinator works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.  The TBCC will perform delegated clinical, clerical, and administrative duties within the supervising provider’s scope of practice and assist the provider in carrying out a high level of team-based coordination of care for patients.  Such duties shall not constitute the practice of medicine.  The physician supervision shall be active and continuous but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Job Qualifications and Credentials:

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA)
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds
• Computer experience.
• Familiarity with general office equipment
• Willing to work flexible hours, including evenings, as required by position

Job Knowledge, Skills and Abilities:

• Knowledge of Universal Precautions, MSDS, OSHA, and generally accepted safety practices
• Knowledge of medical record documentation practices
• Understanding of Quality Improvement and how it relates to best practices
• Ability to enter diagnosis codes and orders under direction of the medical provider
• Ability to work independently under general administrative and medical direction
• Ability to maintain confidentiality
• Ability to prioritize and organize, meet time deadlines
• Deliver high quality team-based care in a fast moving ambulatory clinic

Functions and Responsibilities:

• Serve as a professional, positive member of the Health Center team
• Coordinate needed patient services
• Participate in Quality Improvement Registry Management
• Anticipate patient needs by participating in team-based daily huddles

3.0          Provide health education to patients in a professional, respective manner

4.0          Provide pre-visit planning and coordination of all departmental follow-up

5.0          Gather data to present to provider during visit to assist in formulating diagnosis

6.0          Ability to scribe during provider-patient interactive visit

7.0          Reviewing plan of care with patient, including and not limited to:

7.1 Authorizations

7.2 Referrals

7.3 Medications

7.4 Patient Education

7.5 Scheduling Future Visits

8.0          Read and interpret standing orders and facilitate placement of orders per protocol

9.0          Assist provider in composition of lab results letters and other provision of results to patients

10.0        Administer vaccines, other injections, fluoride varnish, and collect lab specimens as appropriate under the direction of provider or standing orders

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Site Manager for our Carlton Clinic.

The Site Manager assists the dentist during examination and treatment of patients, as well as provides day-to-day operational assistance to the registration staff and Dental Clinic Manager.

Job Qualifications:
• Completion of a CODA accredited Dental Assistant program
• Licensed in the state of Minnesota as a Dental Assistant
• Effective oral and written communication skills
• Three to five years experience in a leadership role
• Computer and Microsoft Office software knowledge
• Experience with project management preferred

Job Knowledge, Skills and Abilities:
• Knowledge of oral health care and dental practices
• Ability to perform critical thinking and utilize complex problem-solving skills
• Ability to stay calm and focused on environment of multiple demands and use good judgment in emergency situations
• Strong oral and written communication skills and organizational skills
• Ability to build effective working relationships and use tact, discretion, and diplomacy when working with others
• Basic computer skills; working knowledge of practice management software

Licensure and Credentials:
• Active Registered Dental Assistant License
• Current CPR (BLS) required

Functions and Responsibilities:

1.0 Coordinate daily clinical operations

1.1 In coordination with Dental Clinic Manager, evaluate site for best efficiency practices
1.2 Monitor purchases in accordance with purchase order system; verify and approve invoices
1.3 Handle maintenance requests for equipment, building and technology repairs
1.4 Maintains inventory and orders supplies for both clinical and office
1.5 Manages infection control practices and reports findings to Dental Clinic Manager
1.6 Serves as Radiation Safety Officer and Infection Control officer
1.7 Communicates regularly with Dental Clinic Manager regarding staff or facility issues
1.8 Oversees maintenance schedules and holds dental assistants accountable for maintenance of their instruments/equipment

2.0 Responsible for training of dental staff
2.1 Provide orientation and training to dental assistants and registration staff

3.0 Assists dentists by serving as chair-side assistant
3.1 Prepares operatory for client treatment
3.2 Passes instruments
3.3 Performs other routine tasks in care of the client as directed by the dentist
3.4 Provides diagnostic aids to the dentist
3.5 Assists dentist in management of medical and dental emergencies
3.6 Expose radiographs
3.7 Pours and trims models

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Registered Dental Hygienist.

This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

This position would be required to be available to work in both our Duluth, MN and Superior, WI clinics.

Registered Dental Hygienist Job Qualifications:

• Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

• Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
• Excellent interpersonal and written communication skills required
• Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
• Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
• Ability to explain the fundamentals of dental care and oral hygiene to patients
• Effective oral and written communication skills
• Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

• License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
• Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is looking for a Part Time Medical Receptionist to work as a float between our Duluth location and 2 Superior locations.

Primary responsibilities of this position include, but are not limited to:

• Serving as a positive, enthusiastic, professional, and proactive member of the Health Care Home team
• Assisting callers by taking messages and routing calls
• Scheduling and updating patient appointments
• Registering patients
• Figuring out patient household income for sliding fee eligibility, and entering and verifying patient insurance information.

Qualifications:

• Minimum of one year experience with patient scheduling, computer experience
• Familiarity with general office equipment
• The ability to provide health care in a sensitive, non-judgmental manner to persons of all economic levels and cultural backgrounds, amongst other qualifications and skills.

LSCHC offers excellent wages & benefits.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:

• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:

• Active Registered Dental Assistant License
• Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Lake Superior Community Health Center (LSCHC) is currently seeing to fill the Dental Receptionist position.

This position is responsible for greeting clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits. Posts dental charges and payments.

Job Qualifications:

• High school graduate or GED
• Experience in healthcare business operations, preferred
• Experience with insurance verification, billing and/or processing payor information, preferred

Job Knowledge, Skills and Abilities:

• Computer and Microsoft Office software knowledge
• High level of customer services skills, tact and diplomacy
• Knowledge of healthcare and dental practices
• Excellent oral and written communication skills
• Strong ability to organize and prioritize work
• Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
• Ability to work under stressful conditions

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:

• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Dental Assistant Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Lincensure and Credentials:

• Active Registered Dental Assistant License preferred
• Current CPR (BLS) preferred

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a AODA Technician.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

• Completing client check in sheets
• Complete UA’s according the alcohol and drug testing policy. Responsibilities will include randomly selecting clients for UA’s so that each is being tested at least once weekly. (gender specific)
• Documenting complete and incomplete UA’s and notifying clinical team of the results.
• Sending specimens to the lab for further testing
• Thorough and accurate recording of the results from the lab and discussing with the clinician if there is a discrepancy or change in levels.
• Ensuring that building is secure during and after group
• Assisting in preparing group materials as needed for AODA groups.
• Supervise group break times
• Assisting the counselor in clerical duties (copying, phone calls etc)
• Co-lead groups as assigned
• Perform required record keeping and paperwork related to treatment
• Enter Treatment Effectiveness Assessments in electronic health record
• Complete and update PPS forms
• Follow up calls to clients who miss appointments
• Other appropriate duties as assigned by the Director of Outpatient Behavioral Health and Substance Abuse Services

Job Knowledge, Skills and Abilities:

• High school diploma or equivalent
• Good organizational skills
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Licensure and Credentials:

• SAC-IT (preferred but not required)

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is looking for Part Time RN to work within a new multi-disciplinary pain management program. This specific position would be part time hours. If interested in full time that is available, but would include working 20 hours of direct patient care in the AODA and/or the Medical Department.

Lake Superior Community Health is seeking a RN Team Leader.

The RN Team Leader works as a leader within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

JOB QUALIFICATIONS AND CREDENTIALS

• Bachelors Degree in Nursing from an accredited School of Nursing.
• Registered nurse with a current license in Minnesota and Wisconsin.
• One to three years in ambulatory care.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Capable of independent nursing assessment decisions and nursing management in a primary care setting.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work efficiently and productively at all times.
• Ability to maintain an even temperament with patients and staff.
• Ability to prioritize and handle multiple tasks.
• Ability to work as a team member.
• Ability to use problem-solving and decision-making skills.
• Ability to use tact, collaboration, and diplomacy when working with others.
• Ability to understand and follow written and verbal instructions.

PRIMARY RESPONSIBILITIES

• Serve as a positive, enthusiastic, professional and proactive team leader who supports and coordinates the clinical team.
• Assure the provider workflow is protected through effective triage of issues which might impede efficiency.
• Coordinate pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Plan and hold team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Identify patients on the schedule who may require more time or need a concurrent RN appointment to provide additional education outside of the provider appointment.
• Assure all consents and needed equipment are readily available for procedures
• Identify and mitigate unexpected staff shortages.
• Review schedule for openings.
• Identify patients on the schedule who have a history of frequent appointment no-shows.
• Assure needed documentation is present such as controlled substance agreements, hospital follow-up, specialty, diagnostic or lab reports, etc.
• Coordinate “mini-team meetings” of clinical care team 2-4x per month to educate the team and address day-to-day issues.
• Provide direct care to patients and assists health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Provide oversight and direction to the medical assistants.
• Triage walk-in patients and schedule them based on acuity and provider availability.
• Provide instruction and education to patients and their families.
• Manage prescription refill requests for medications which are not controlled substances.
• Triage telephone calls in order to determine patient’s health care needs and make a plan on how to best meet those needs. Assure call backs are made by the end of the work day.
• Document all care and patient interactions, including phone calls, in the medical record according to policy.
• Coordinate services for patients and families utilizing other health related agencies and resources; obtains referrals to other physicians and specialists.
• Coordinate immunizations including determining patient vaccine needs, vaccine inventory/storage, record keeping/tracking, and changes in immunization recommendations.
• Assist with the acquisition of medications and supplies, including indigent programs for medication acquisition.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Full-Time Registered Nurse.

The RN works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

JOB QUALIFICATIONS AND CREDENTIALS

• Associates or Bachelors Degree in Nursing from an accredited School of Nursing.
• Registered nurse with a current license in Minnesota and Wisconsin.
• One to three years in ambulatory care.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Capable of independent nursing assessment decisions and nursing management in a primary care setting.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work efficiently and productively at all times.
• Ability to maintain an even temperament with patients and staff.
• Ability to prioritize and handle multiple tasks.
• Ability to work as a team member.
• Ability to use problem-solving and decision-making skills.
• Ability to use tact, collaboration, and diplomacy when working with others.
• Ability to understand and follow written and verbal instructions.

PRIMARY RESPONSIBILITIES

1. Serve as a positive, enthusiastic, professional and proactive team member of the clinical team.
2. Assure the provider workflow is protected through effective triage of issues which might impede efficiency.

3.Coordinate pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.

4.Participate and coordinate as needed team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day:

4.1 Identify patients on the schedule who may require more time or need a concurrent RN appointment to provide additional education outside of the provider appointment.

4.2 Assure all consents and needed equipment are readily available for procedures

4.3 Identify and mitigate unexpected staff shortages.

4.4 Review schedule for openings.

4.5 Identify patients on the schedule who have a history of frequent appointment no-shows.

4.6 Assure needed documentation is present such as controlled substance agreements, hospital follow-up, specialty, diagnostic or lab reports, etc.

5. Provide direct care to patients and assists health providers with clinical procedures consistent with protocols.

6.Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.

7. Provide oversight and direction to the medical assistants.
8. Triage walk-in patients and schedule them based on acuity and provider availability.
9. Provide instruction and education to patients and their families.

10.Manage prescription refill requests for medications which are not controlled substances.

11.Triage telephone calls in order to determine patient’s health care needs and make a plan on how to best meet those needs. Assure call backs are made by the end of the work day.

12.Document all care and patient interactions, including phone calls, in the medical record according to policy.

13.Coordinate services for patients and families utilizing other health related agencies and resources; obtains referrals to other physicians and specialists.

14.Coordinate immunizations including determining patient vaccine needs, vaccine inventory/storage, record keeping/tracking, and changes in immunization recommendations.

15.Assist with the acquisition of medications and supplies, including indigent programs for medication acquisition.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Staff Physician.

The Staff Physician will Provide primary care for patients throughout the life span. Duties include diagnosis and treatment of acute and chronic health problems; serve as resource for fellow providers; work within interdisciplinary team.

Job Qualifications:

• MD or DO degree from an accredited medical school and licensure by the State Board of Medical Practice.
• Board certified or board eligible in primary care (Family Practice or Internal Medicine with co-specialty of Pediatrics).
• Current and valid license in Minnesota and Wisconsin.
• Experience in primary care.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Able to examine, diagnose, and treat clients of all ages independently.
• Trained in basic life support (CPR).

Licensure and Credentials:

• MD or DO
• Board certified
• Current and valid license

Functions and Responsibilities:

1.0 Perform history taking, physical examination, diagnosis and treatment planning; perform preventive care and guidance within prescribed guidelines.

2.0 Order, interpret and evaluate diagnostic tests to identify and treat clinical problems; makes referrals to specialists as necessary.

3.0 Assist with the coordination, review and management of individual patient care with nurse practitioners, physician assistants and other medical providers.

4.0 Assist with the development of clinical programs and clinical quality improvement activities.

5.0 Maintain proper documentation in EHR according to clinical guidelines and operational procedures.

6.0 Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations.

7.0 Miscellaneous Duties

7.1 Actively participate in staff meetings and in-services

7.2 Assist the Medical Director and other staff members as needed to cover vacations and sick leave

7.3 Participate in continuing medical education as required for licensure and skills maintenance.

7.4 Other duties as assigned

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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This position will include both a Sign on Bonus of $500.

It will also include a Retention Bonus of $500 to be paid at 6 months of employment and an additional $500 to be paid at one year of employment.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

PRIMARY RESPONSIBILITIES

• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
• Open exam rooms at beginning of the day and close at end of the day.
• Prepare patients for appointment:
• MDQ (mood disorder-bipolar)
• Beck Anxiety Inventory (anxiety)
• PDQ-II for children ages 6 and under (developmental assessment)
• Obtain urine specimen for patients with dysuria.
• Prepare patient and room:
• Diabetics – feet exposed and monofilament available
• Female pelvic exam – gowned and pelvic exam supplies available
• Annual physical – gowned
• Enter self-reported patient history forms into medical record.
• Perform EKGs as directed by the provider.
• Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
• Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
• Discharge patients.

JOB QUALIFICATIONS AND CREDENTIALS

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.

Job Type: Part-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Medical Coder/Biller.

This position will assist with the coding, analyzing and abstracting of all medical encounters. Coding is performed in a timely manner utilizing ICD, CPT and HCPC coding guidelines and in accordance with known laws and regulations associated with medical coding. Assist with outside clinics/hospitals/patients with billing questions. Assist with monthly insurance verification. Prepare and send medical insurance claims. Assist Medical Biller with rejections and other claim issues. Backup the medical biller.

Job Qualifications:

• Possession of a high school diploma or GED certificate
• Medical terminology, coding, insurance AA degree or coding certification. Ex: AAPC’s CPC.
• Minimum of verifiable two years coding experience in a primary care clinic

Job Knowledge, Skills and Abilities:

• Human anatomy and physiology and its interaction with medical terminology;
• ICD, CPT and HCPC coding principals necessary to code for family practice;
• Understanding of HIPAA rules and regulations and the necessity to maintain confidentiality.
• Skills to use independent judgment while assisting in the coding process and awareness to interact in a proactive and positive way with providers.
• Skills necessary to use the phone and provide excellent customer service while communicating with others;
• Skills in using ten key and computer
• Ability to handle multiple concurrent tasks and maintain orderliness and priority to those being resolved;
• Ability to train others in essential duties and responsibilities.
• Understanding the billing cycle from entry through payment.

Functions and Responsibilities:

1.0 Review medical encounters coded by providers for accuracy and completeness prior to approving the encounter for billing.

2.0 Interact directly with office personnel and/or providers for clarification of documentation needed for coding and billing. Develop methodology to track coding discrepancies for feedback.

3.0 Interact with office personnel and/or providers to ensure all encounters and supporting documentation are collected and processed by billing department within established time frames.

4.0 Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific    to each insurer.

5.0 Review rejected claims and resubmit with corrections as needed.

6.0 Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the procedure.

7.0 Assure that established policies, procedures, objectives, HIPAA, Compliance Plan and state and federal rules and laws are understood and followed.

8.0 Attend Compliance Committee, QI, and Staff Meetings.

9.0 Assist outside clinics/hospitals with billing questions, etc.

10.0 Acquire and maintain BH and AODA Prior Authorizations.

11.0 Assist with 304B Insurance and Vaccine Audits (insurance and billing part)

12.0 Assist with patient billing inquiries, payments and payment plans as needed.

13.0 Run reports as needed to complete daily, weekly and EOM billing/coding tasks.

14.0 Processing Sliding Fee Applications as needed.

15.0 Train appropriate personal on billing system.

16.0 Assisting Manager/Supervisor with special projects as requested.

17.0 Regular, punctual attendance is an essential function of the job.

18.0 Perform other related duties as assigned, requested, or required.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is currently seeking a Director of Outpatient Substance Abuse.

This position provides primary administrative and clinical supervision to a mutli-disciplinary team of substance abuse counselors and technicians. Works cooperatively with the behavioral health clinic manager, medical providers and counselors, and support staff to ensure that the outpatient behavioral substance abuse program meets quality, service, financial and other established expectations. Works with the Manager of Credentialing and Billing, the HR Manager and others to ensure that all OP SA staff are appropriately credentialed, trained and licensed. Ensure that the program meets all certification and licensing standards as well as HRSA program requirements and contractual requirements. Provide subatance abuse services and interventions to targeted clients and consultation to medical providers and related care team members utilizing an integrated behavioral health model. Works with the CEO and Director of QI, Compliance and Risk to fully implement the risk management and QI plans and participate in quality and risk management-related activities.

The Director is a licensed mental health professional who also provides direct services approximately 50% of his or her time.

Licensure, Credentials, and Qualifications:

• Licensed mental health professional (LCSW, LMFT, LPC) or Clinical Substance Abuse Counselor
• Be eligible for Independent Clinical Supervisor or Clinical Supervisor-in-Training credentials in WI. Holding a Independent Clinical Supervisor credential in the state of Wisconsin preferred.
• Able to meet all required credentialing and privileging requirements.
• Meet all requirements for FTCA coverage.
• Two years of experience in a community mental health or comparable setting, developing and implementing budgets, developing and supervising programs, supervising staff, and developing and implementing grant funded and fee for service programs.

Job Knowledge, Skills and Abilities:

Clinician Duties

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, assess, and counsel clients independently.
• Ability to provide substance use and behavioral health interventions.

Program Director Duties:

• Ability to work with HR to hire, orient and train new program clinical staff.
• Ability to obtain and maintain knowledge of practiced standards, HRSA program requirements, contractual obligations, certification requirements, funder requirements ad any other applicable requirements, and ensure that program processes and staff meet these requirements as applicable
• Ability to work with the clinic manager to ensure that productivity standards and other financial benchmarks are met
• Ability to work with the clinic manager to develop and manage the program related budget
• Ability to represent LSCHC in the community in a positive and professional manner
• Ability to obtain and maintain knowledge of all clinical and program ethical requirements and to ensure that all program staff maintain them as well
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.

Functions and Responsibilities:

1. Leadership Duties

1.1. Ensure the program is appropriately staffed and work with HR to hire, train and orient clinicians and counselors

1.2. Work cooperatively with the clinic manager to oversee program operations to ensure the program meets certification, licensing, HRSA, financial and operational goals and requirements.

1.3. Provide clinical supervision to substance abuse team members as required by state and/or federal law or as considered best practice

1.4. Represent LSCHC in the community for substance abuse related program discussions

1.5. Recommend program changes as necessary to fully integrate services across services lines and work cooperatively with other providers and with all clinicians to achieve integration goals.

1.6. Work cooperatively with the Director of QI, Compliance and Risk to ensure that QI goals are met, compliance matters are addressed and that work associated with the outpatient substance abuse team is fully integrated into the organization’s risk management program.

1.7. Work with clinicians and counselors to ensure their work meets productivity and quality guidelines and benchmarks.

2.0 Clinical Duties

2.1 Provide on-site crisis triage and intervention as needed

2.2 Provide clinical consultation to medical providers and related team members on substance abuse, case management, motivational interviewing and related issues

2.3 Provide substance abuse assessment and treatment, including needed referrals and follow-up care

2.4 Maintain proper documentation in EHR according to clinical guidelines and operational procedures

2.5 Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations

Job Type: Full-time

WHAT WE OFFER:

• Competitive salary
• 403(b) plan with a 50% employer match on up to an employee 12% contribution
• Medical, dental and vision
• Short term disability, long term disability, and a life insurance policy paid in full by the organization
• Paid time off in the amount of 160hours per year
• Continuing education dollars and days off
• Paid holidays
• Ability to qualify for National Health Service Corp loan repayment or scholarship fulfillment.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is currently seeking a Training Coordinator.

The training Coordinator functions as a teacher, informer, and coach on topics ranging from teamwork to technical skills.. The training coordinator oversees developing training programs for all LSCHC Departments and trains employees to improve the performance of the clinics.

Job Qualifications and Credentials:

• High school diploma, Associate degree preferred
• Must have EHR knowledge of Medical, Dental, and Behavior Health
• Familiarity of workflow for Medical, Dental, and Behavior Health departments
• Strong communication skills
• Knowledge of general office equipment
• Willing to work flexible hours, including evenings, as required by position

Functions and Responsibilities:

1.0 Conducts computer training needs assessment by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks for all current employees within the clinic

2.0 Trainer will meet with all new employees until the trainer feels the employee is sufficiently trained to perform job duties

3.0 Designs computer training manuals/procedures by identifying and describing information needs; submitting initial versions for review by managers

4.0 Maintains safe and healthy training environment by following organization standards and legal regulations

5.0 Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes to improve the performance

6.0 Maintains quality service by establishing and enforcing organization standards

7.0 Evaluates training by evaluating effectiveness of training to specific job applications

8.0 Maintains technical knowledge by attending educational workshops and reviewing publications

9.0 Contributes to team effort by accomplishing related results as needed

10.0 Can float into most positions in the clinic to help cover if there is no training happening

11.0 Builds rapport with trainees and encourages them to develop trust in one another so they can rely on each other

12.0 Training Coordinator will communicate with mangers to identify training needs and mapping our developments plans for teams and individuals

13.0 Other duties as assigned

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center now hiring for a Full Time Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:

• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills
• One year of Dental Assisting Experience

Dental Assistant Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Lincensure and Credentials:

• Current CPR (BLS) preferred

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:

• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:

• Active Registered Dental Assistant License
• Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist for our Superior Clinic.

The Mental Health Therapist will

Provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model. This position is specifically for a child therapist ages 5 and up. Experience with children ages 0-5 a plus.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

• Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
• Provide on-site crisis triage and intervention as needed
• Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
• Provide clinical consultation to medical providers and related team members on behavioral health issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center (LSCHC) is seeking an AODA Counselor to work in our Outpatient Recovery Program. At LSCHC, we are dedicated to serving the health needs of low income and underserved communities.

This is a full time position in our Superior, WI location.

If you enjoy working in a multi-disciplinary setting, are credentialed to work with substance abuse clients, comfortable working with clients 1-1 and in groups, we encourage you to apply.

Duties include

• screening,
• assessment
• individual & group counseling
• crisis intervention
• treatment planning
• education/prevention
• community referral
• aftercare planning and ongoing evaluation of effectiveness.
• Some evening hours are required.

Qualifications include

• SAC, CSAC, or LADC, and one year of experience in the field.
• Experience working with MAT & co-occurring disorders is desired.

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

• Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
• Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
• Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
• Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

• Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
• Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
• Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, Carlton, and McGregor, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

• Experienced professional with strong interpersonal skills
• Ability to foster a positive team environment
• Have a DDS/DMD degree.
• Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.wpengine.com/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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