Employment Opportunities

Lake Superior Community Health Center is seeking a Registered Dental Hygienist.

This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

This position would be required to be available to work in both our Duluth, MN and Superior, WI clinics.

Registered Dental Hygienist Job Qualifications:

• Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

• Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
• Excellent interpersonal and written communication skills required
• Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
• Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
• Ability to explain the fundamentals of dental care and oral hygiene to patients
• Effective oral and written communication skills
• Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

• License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
• Current CPR (BLS) required

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a LPN for our Duluth Clinic.

This position will include a Sign-On Bonus of $500.

It will also include a Retention Bonus of $500 to be paid at 6 months of employment and an additional $500 to be paid at one year of employment.

Some of the Responsibilities include but are not limited to:

• Serve as a positive, enthusiastic, professional and proactive leader who supports the clinical team.
• Assist with patient phone calls and patient triage using LSCHC protocols.
• Monitor the workflow of unlicensed assistive personnel such as medical assistants.
• Assist with the acquisition of medications and supplies, including coordinating the acquisition of pharmaceutical assistance program medications and pharmaceutical sample medications.
• Assure the provider workflow is protected through effective triage of issues which might impede efficiency.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols. This job description encompasses all tasks within the medical assistant job description.
• Assist in the development and revisions of patient care plans, including determining appropriate interventions.
• Coordinate services for patients and families utilizing other health-related agencies and community resources.
• Provide basic health care instruction for patients and reinforce teaching provided by an RN, physician, nurse practitioner, or physician assistant.
• Manage prescription refill requests for medications which are not controlled substances.
• Coordinate immunizations including determining patient vaccine needs, vaccine inventory/storage, record keeping/tracking, and changes in immunization recommendations.

Qualifications Include:

• Completion of a LPN program from an accredited School of Nursing.
• LPN with a current license in Minnesota and Wisconsin.
• One to three years in ambulatory care.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Capable of a focused nursing assessment in a primary care setting.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Full-Time Medical Assistant.

This position will include  a Sign-On Bonus of $500.

It will also include a Retention Bonus of $500 to be paid at 6 months of employment and an additional $500 to be paid at one year of employment.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

PRIMARY RESPONSIBILITIES

• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
• Open exam rooms at beginning of the day and close at end of the day.
• Prepare patients for appointment:
• MDQ (mood disorder-bipolar)
• Beck Anxiety Inventory (anxiety)
• PDQ-II for children ages 6 and under (developmental assessment)
• Obtain urine specimen for patients with dysuria.
• Prepare patient and room:
• Diabetics – feet exposed and monofilament available
• Female pelvic exam – gowned and pelvic exam supplies available
• Annual physical – gowned
• Enter self-reported patient history forms into medical record.
• Perform EKGs as directed by the provider.
• Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
• Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
• Discharge patients.

JOB QUALIFICATIONS AND CREDENTIALS

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is now accepting applications for a Patient Resource Coordinator. This position will support LSCHC’s patients by improving access to available resources that support people in maintaining their health and managing social and financial issues. Integrated Care Coordinator’s provide non-clinical services that aim to increase access to health care and improve health outcomes.  The Coordinator’s role in providing integrated care is to reduce psycho-social barriers to health for Lake Superior Community Health Center’s (LSCHC) patients and community members. They also support person-centered and self-directed approaches to care that build on the strengths and resilience of individuals, families, and communities to take responsibility for their sustained health, wellness and recovery.

Primary Responsibilities The Coordinator’s perform a wide range of duties to provide comprehensive care and advocacy to meet each client’s individual needs, to include the following:

• Meet with new and existing patients of LSCHC to provide information and referrals to integrated services at LSCHC
• Assess patient needs; screen for public/private benefits and other social services and assist in the application or referral process
• Provide case management for patients assisted. Develop, monitor, and evaluate case status and progress
• Provide assistance and referrals to appropriate community agencies
• Provide confidential advocacy services
• Have a thorough knowledge of community services and their application processes; develop and maintain relationships with those agencies
• Provide short-term follow-up on patient referrals
• Work closely with other LSCHC staff to ensure that patient’s needs are met
• Evaluate appropriateness of sliding fee scale for patients
• Maintain updated resource materials
• Be familiar with HIPAA laws and LSCHC confidentiality policies and ensure that they are followed
• Track patient data and provide appropriate reports to Manager of Patient Experience
• Participate in community outreach to ensure care coordination across the spectrum of community services.  Work with the Manager in identifying community involvement needs.
• Maintain complete, accurate and timely record keeping system; track patient/clients’ case, needs and statuses in the Electronic Health Record
• Work with other Resource Coordinators and provide technical expertise in a program area (i.e. housing, disability, badger care, etc.)
• Other duties as assigned

Qualifications

• Bachelors degree in social work, human services, public health, or related field of study preferred; licensure appropriate to degree
• 3-5 years case management or related experience and/or training; or equivalent combination of education and experience
• Ability to work both independently and collaboratively as an effective member of a health care team
• Proven strong interpersonal skills, oral communication, and written communication
• Understanding of the Affordable Care Act and of the Social Service system. Knowledge of community resources, and desire and ability to work closely with diverse and low-income population

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Billing Manger. Under the direction of the Director of Finance, this position is responsible for providing leadership and management of billing and credentialing operations at Clinic sites. Supervises and/or coordinates the functions related to charge entry, coding, payment posting, claim submission and denial follow-up. Works collaboratively with all clinic staff and with system-wide administration. Requires strong critical thinking skills.

Job Qualifications:

• Bachelor’s degree in health care management and/or certification in applicable area of health care operations preferred.
• Three (3) years of health care billing experience in an outpatient clinic setting preferred. Certified coder preferred, but not required.

Special Knowledge, Skills and Abilities:

• Experience with health care reimbursement required.
• Knowledge of medical office management functions and supervisory principles.
• Knowledge of business office financial application including budgeting and accounts receivable management.
• Knowledge of diagnostic and procedure coding, medical record documentation practices, quality improvement methods, medical insurance billing practices, managed care relationships between payers and providers, computerized office systems applications, customer relations principles, and generally accepted safety practices.
• Ability to work collaboratively with clinic care providers.
• Ability to establish and maintain harmonious and cooperative working relationships with others and demonstrate empathetic, respectful, and positive customer relations behaviors.
• Ability to manage multiple priorities simultaneously and maintain composure in stressful situations.
• Ability to envision desired outcomes and apply systematic actions to achieve expected results.
• Ability to work independently under general administrative and medical direction, to exercise good judgment and accept personal responsibility.
• Ability to collect, arrange and interpret data and present a professional image
• Ability to effectively communicate with all levels of employees within the organization and to demonstrate respect for the clinic, its policies, and procedures when dealing with the public.
• Ability to recognize individual and team accomplishments; to empower individuals and teams.
• Skilled in computer keyboarding and use of word processing and spreadsheet applications

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health center is seeking a Director of QI, Compliance, and Risk.

This position is responsible for directing and managing quality improvement activities, ensuring regulatory compliance and promoting improved health care outcomes.  Oversees any external certification and/or accreditation initiatives.  Serves as the organization's compliance officer, risk manager, and privacy officer or supervise other in those roles.

Job Qualifications:

• Minimum of bachelor's degree in health information management, health care management, or related field; Master's preferred.
• Minimum of 3 years work experience in clinical care setting, preferably in clinic.

Job Knowledge, Skills and Abilities:

• Ability to prioritize improvement strategies and choose best options to decrease "quality gaps."
• Knowledge of CQI principles and practices and how to apply to various activities.
• Understanding of government requirements/expectations for health care compliance programs.
• Understanding of applicable federal and state privacy laws.
• Proven ability to achieve results.
• Ability to problem solve and analyze value (quality/cost) equation.
• Ability to communicate clearly, both orally and in writing
• Excellent training, mentoring and interpersonal skills with all levels of staff.
• Ability to interpret and evaluate complex information.
• Ability to write proposals/policies.
• Ability to utilize team development and facilitation techniques to help project teams achieve highest potential.
• Ability to prepare and give presentations to various audiences.
• Ability to serve as a member of the leadership team and work with the other operational directors, the clinical directors and the CEO to evaluate, develop plans for, and execute on plans related to strategic growth and other strategic initiatives.
• Take a leadership role as appropriate to bring about the operational changes required for clinic strength and long-term viability,

Licensure and Credentials:

• As appropriate to discipline

Functions and Responsibilities:

1. Develop and coordinate the Quality Improvement Program.
2. Direct and manage QI Program activities
3. Develop, implement, and coordinate Compliance Program activities.
4. Develop, implement and maintain organization information privacy policies and procedures.
5. Develop, implement, and coordinate Risk Management Program.
6. Serve as a member of the leadership team and work with other members to lead the organization in a manner that promotes commitment to mission, patient-centered practices and policies, a commitment to a positive and supportive culture, and actions that support clinical and operational integrity and viability.
7. Ensure that when contemplating new projects or other strategic initiatives that careful and appropriate consideration is given to issues involving quality, compliance and risk including but not limited to issues involving HIPAA, and FTCA.
8. Represent LSCHC in the community and be a positive ambassador for the clinic and for community health centers.
9. Regularly and purposefully engage in training and development to ensure continual skill development for the betterment of self and to support leadership succession for the benefit of the clinic.
10. Responsible for personal compliance with LSCHC policies and procedures.
11. Maintains client confidentiality.
12. Ability to travel between sites, as needed, and as otherwise required by the organization.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist for our Superior Clinic.

The Mental Health Therapist will

Provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model. This position is specifically for a child therapist ages 5 and up. Experience with children ages 0-5 a plus.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

• Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
• Provide on-site crisis triage and intervention as needed
• Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
• Provide clinical consultation to medical providers and related team members on behavioral health issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a AODA Technician.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

• Completing client check in sheets
• Complete UA’s according the alcohol and drug testing policy. Responsibilities will include randomly selecting clients for UA’s so that each is being tested at least once weekly. (gender specific)
• Documenting complete and incomplete UA’s and notifying clinical team of the results.
• Sending specimens to the lab for further testing
• Thorough and accurate recording of the results from the lab and discussing with the clinician if there is a discrepancy or change in levels.
• Ensuring that building is secure during and after group
• Assisting in preparing group materials as needed for AODA groups.
• Supervise group break times
• Assisting the counselor in clerical duties (copying, phone calls etc)
• Co-lead groups as assigned
• Perform required record keeping and paperwork related to treatment
• Enter Treatment Effectiveness Assessments in electronic health record
• Complete and update PPS forms
• Follow up calls to clients who miss appointments
• Other appropriate duties as assigned by the Director of Outpatient Behavioral Health and Substance Abuse Services

Job Knowledge, Skills and Abilities:

• High school diploma or equivalent
• Good organizational skills
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Licensure and Credentials:

• SAC-IT  (preferred but not required)

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Lake Superior Community Health Center (LSCHC) is seeking an AODA Counselor to work in our Outpatient Recovery Program. At LSCHC, we are dedicated to serving the health needs of low income and underserved communities.

This is a full time position in our Superior, WI location.

If you enjoy working in a multi-disciplinary setting, are credentialed to work with substance abuse clients, comfortable working with clients 1-1 and in groups, we encourage you to apply.

Duties include

• screening,
• assessment
• individual & group counseling
• crisis intervention
• treatment planning
• education/prevention
• community referral
• aftercare planning and ongoing evaluation of effectiveness.
• Some evening hours are required.

Qualifications include

• SAC, CSAC, or LADC, and one year of experience in the field.
• Experience working with MAT & co-occurring disorders is desired.

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Facilities Maintenance Technician.

MINIMUM QUALIFICATIONS:

• Able to demonstrate the ability to plan and prioritize work orders as they are requested using existing or newly designed tracking systems.
• Good knowledge of methods, tools, materials and equipment to be used in maintaining the sites.
• General understanding of building and life safety codes.
• Ability and skill to exercise sound judgment in quickly evaluating emergency situations and rendering prompt decisions.
• Excellent communication skills, writing skills, interpersonal skills as well as the ability to communicate effectively and relate congenially to vendors and staff.
• Must have physical stamina to stand for lengthy periods of time and the ability to lift at least 50 pounds.
• Ability to operate a computer in order to share information, process work orders and keep records and files of projects. Ability to use Microsoft Office.

DUTIES AND RESPONSIBILITIES:

• Assures buildings are maintained in a safe, clean, professional, and operationally effective condition.
• Interacts with Directors and Managers to be sure their needs are being met and to address any facilities issues that they may have.
• Coordinates the implementation of preventative maintenance programs; analyzes and oversees the operation, maintenance, and repair.
• Conducts inspections of interior and exterior of buildings for maintenance needs for cosmetic appeal, structural integrity and life safety.
• Works with contracted vendors to be sure contractual agreements are being met and to address any concerns of poor service. Assist in scheduling any special needs of a site with the vendor in order to minimize disruption of daily operations.
• Works as a lead in all new construction; including but not limited to gathering estimates, samples, and ensuring all plan processes are put into place and run effectively.
• Maintain a clean and safe outdoor area, including shoveling, ice removal, and mowing the lawn.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

• Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
• Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
• Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
• Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

• Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
• Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
• Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center (LSCHC) seeks 2-3 new members to join our Board of Directors. LSCHC is governed by a volunteer board, the majority of which are also patients at our clinics. As a Federally Qualified Health Care Center, LSCHC receives funding from the Health Resources and Services Administration (HRSA). In order to best serve our community and understand patient experience, it is the belief of HRSA and LSCHC that the Board of Directors should be reflective of the clinic’s patient panel. In order for LSCHC to meet this goal, we are currently seeking males between the ages of 18 – 64 to join our Board. In addition, we are seeking applicants with experience in the following areas:

• Construction Management
• Property Management
• Building Engineering
• Finance
• General Business
• Architecture

The mission of Lake Superior Community Health Center is Improving Access to Quality Health Care for All. In 2017, LSCHC served over 11,000 patients at our clinic locations in Duluth, MN and Superior, WI. We offer integrated services in the following areas: Medical, Dental, Behavioral Health, Substance Abuse Treatment, and Health Care Access.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Staff Dentist for our Superior, WI and Duluth, MN sites. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

• Experienced professional with strong interpersonal skills
• Ability to foster a positive team environment
• Have a DDS/DMD degree.
• Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.org/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.org/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.org to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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