Join our team of dedicated professionals working hard to provide quality health care for all. We offer competitive salary and benefit packages.

Lake Superior Community Health Center provides job opportunities, salaries and benefits, promotions, facilities and other conditions of employment without discrimination and takes affirmative action to ensure equal employment opportunities.

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Send Resumes & Applications to:

Lake Superior Community Health Center
Attn: Human Resources
4325 Grand Avenue, Duluth, MN 55807

Current Job Openings

Integrated Care Coordinator

01/03/2020

Lake Superior Community Health Center is seeking an Integrated Care Coordinator. 

The Integrated Care Coordinator will support LSCHC’s patients by providing full, interdepartmental, and coordinated care. The Integrated Care Coordinator will provide non-clinical services that aim to increase access to health care and improve health outcomes.  The Coordinator’s role in providing integrated care is to  help identify services that patients need, set up appropriate appointments within the clinic, thus providing ease of access to all services that  Lake Superior Community Health Center offers to the community.  Overall clinic health care integration to support each patient’s individual health care needs is paramount in this position.

Primary Responsibilities:

  • Meet with new and existing patients to gather information and assess each individual patient’s need for services provided by LSCHC
  • Provide a warm, interactive, and inviting experience for new and existing patients
  • Provide a robust “welcome” to new patients, including, but not limited to, discussion of all LSCHC services, patient brochures, contact information, and other clinic items
  • Set up appropriate referrals with other LSCHC departments, including scheduling these appointments.
  • Follow-up with patients to ensure they arrive and are greeted in a warm, friendly environment for subsequent first-time appointments.
  • Work closely with other LSCHC staff to ensure that patient’s needs are met
  • Evaluate appropriateness of sliding fee scale for patients
  • Be familiar with HIPAA and LSCHC policies to ensure that they are followed
  • Track patient data and provide appropriate reports to Medical Clinic Manager
  • Act as the liaison between all departments
  • Generate reports out of EHR to identify patients who need follow up services
  • Perform a minimum of 6 “outreach” events each year in areas of our community where there is a demonstrated need for services (ie: outreach at the DTA, colleges, homeless shelters)
  • Maintain complete and accurate patient records in the EHR
  • Other duties as assigned

Qualifications:

  •  Associates degree in health care related field
  • 2-3 years health care experience preferred
  • Ability to work both independently and collaboratively as an effective member of a health care team
  • Proven strong interpersonal skills, oral communication, and written communication

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Credentialing and Compliatric Coordinator

01/02/2020

Lake Superior Community Health Center is seeking a Credentialing and Compliatric Coordinator.  

Job Summary:

Ensure that all clinical providers’ and clinical support staff members’ initial and subsequent credentialing and privileging is completed accurately and timely, as applicable, and that all records are maintained in a manner that complies with requirements established by the Health Resources & Services Administration.  This includes organizing, maintaining and verifying all aspects of the process including coordinating with outside vendors, insurance companies, new hires, and other LSCHC employees.  Maintain all files digitally and/or in paper as may be required.  Track the expiration of certifications, credentialing and privileging and ensure subsequent work is done timely so there are no gaps in credentialing or privileging.

Responsible for full implementation of Compliatric including user training, database management and program set up, auditing and integrity management to ensure that Compliatric is being effectively and accurately used to manage policies and procedures, incidents, employee training, contracts, HRSA site visit documentation, credentialing and privileging, employee communication, peer review, projects and workplans, minutes and other documents maintained in the database.

Job Qualifications:

  • High school graduate (or G.E.D.) required; college degree preferred
  • Previous experience with databases preferred
  • One-three years of office experience
  • Training in Microsoft Office including Word, Access and Excel; skilled in data entry
  • Ability to communicate information to others through in person communications (training) and in writin

Job Knowledge, Skills and Abilities:

  • Highly developed organizational skills
  • High level of attention to detail
  • Ability to manage workload to ensure that internal and external deadlines are met
  • Ability to evaluate, improve and streamline processes
  • Ability to exercise initiative and judgment
  • Ability to make decisions and work well under pressure of multiple demands and deadlines
  • Ability to assume full responsibility for tasks and to complete them by established deadlines without direct supervision
  • Ability to prioritize and coordinate multi-tasks and assignments
  • Advanced knowledge of office skills, including:
    • Excellent oral and written communication skills
    • Accurate grammar, spelling and punctuation skills
    • Proficient PC skills – Microsoft word, Access, excel, PowerPoint and Outlook

Ability to establish and maintain positive relationships with colleagues, vendors and others

Licensure and Credentials:

  • NA

Functions and Responsibilities:

  • Responsible for the credentialing process
    • Process initial credentialing and re-credentialing applications by working with the applicant/new hire, other LSCHC employees, external vendors and insurance companies so that paperwork is submitted accurately and timely
    • Screen applications and supporting documentation to ensure it is accurate and submitted correctly
    • Collect information from the National Practitioner Data Bank, the applicant and other sources as may be required
    • Identify any discrepancies in information and conduct follow up as may be required to resolve
    • Ensure that applications are submitted to the Clinical Director and others as may be required for review, approval and signature.
    • Coordinate credentialing with all insurers and health plan providers, including Medicare and Medicaid, to ensure that providers can bill upon hire or shortly thereafter and to ensure no gaps, or minimal gaps, in time between hire and billing capacity
    • Ensure that all files meet internal standards and requirements set froth by HRSA in the HRSA Compliance Manual
    • Periodically review the Credentialing and Privileging Policy and Procedures and make any changes that may be required by HRSA or to reflect changes in internal processes
    • Response to all inquires regarding credentialing and privileging
    • Ensure that the credentialing and privileging processes meet all federal and state processes including those established by HRSA and any additional requirements set forth in LSCHC policies and procedures
  • Oversee the implementation, use and training related to full implementation of Compliatric for management of agreements, incidents, credentialing and privileging, peer review, employee training, contracts, minutes, projects and
    • Complete training as necessary to become a super user/power knowledge user for all modules within Compliatric.
    • Manage the user status for all existing and new employees, ensuring that users are deleted as employees leave and that new employees are added upon hire.
    • Provide extensive training to all module owners and develop full implementation plans.
    • Ensure that data already in the system is accurate and corrected as necessary.
    • Provide training for new employees and in-depth training for new leadership team members
    • Input all new data
    • Conduct periodic audits of the data to maintain integrity
    • Maintain back up processes and systems to ensure the information is available should we migrate away from the program
  • Miscellaneous Duties
    • Provide back up assistance to the Executive Assistant
    • Provide occasional, emergency back up to the front desk at 34th street
    • Maintain the confidentiality of all confidential information
    • Other duties as assigned
    • Ability to travel between sites as required by the organization

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Medical Billing Specialist

12/31/2019

Lake Superior Community Health Center is seeking a Full Time Medical Billing Specialist.

The Medical Billing Specialist primary responsible to process insurance claims and client statements.  Submits insurance claims in timely manner as defined by organizational policy.  Runs monthly client statements and prepares for mailing.  Receives and works remittance advices to ensure reimbursement.  Receives and posts client payments.  Contacts clients with overdue payments.  Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits.

Job Qualifications:

  • High school graduate or GED
  • Experience in healthcare business operations.
  • Experience with billing and/or processing payor information, and insurance verification.

Job Knowledge, Skills and Abilities:

  • Demonstrated basic computer knowledge
  • High level of customer services skills, tact and diplomacy
  • Knowledge of healthcare and Medical billing practices
  • Ability to communicate clearly orally and in writing
  • Strong ability to organize and prioritize work
  • Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
  • Ability to work under stressful conditions

Functions and Responsibilities

1.0      Review insurance claim for accuracy and corrects incorrect/missing data prior to                claim submission

2.0      Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific to each insurer.

3.0      Review rejected claims and resubmit with corrections as needed.

4.0      Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the service.

5.0      Receives and works remittance advices to ensure reimbursement

6.0      Monthly prints and mails client billing statement

7.0          Post payments into accounts receivable upon receipt

8.0          Updates client demographic and insurance information in computer

9.0          Answers billing questions and/or refers calls to appropriate staff

10.0        Takes appropriate steps to resolve billing disputes

11.0        Verifies all third party payer information

12.0       Assure that established policies, procedures, objectives, HIPPA, Compliance Plan

and state and federal rules and laws are understood and followed.

13.0        Attend Compliance Committee . QI, and Staff meetings.

14.0        Perform other related duties as assigned.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Dental Assistant

12/04/2019

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:

  • Completion of an accredited Dental Assistant program preferred
  • Possession of a high school diploma or GED certificate
  • Effective oral and written communication skills
  • One year of Dental Assisting Experience

Dental Assistant Job Knowledge, Skills and Abilities:

  • Knowledge of dental assisting techniques and procedures preferred
  • Knowledge of routine office practices
  • Ability to sterilize and care for instruments and equipment
  • Ability to chart mouth and teeth preferred
  • Ability to alleviate patient’s anxieties and promote trust and confidence
  • Computer and Microsoft Office software knowledge

Dental Assistant Lincensure and Credentials:

  • Current CPR (BLS) preferred

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Licensed Dental Assistant

11/26/2019

Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant. The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:

  • Completion of an accredited Dental Assistant program
  • Possession of a high school diploma or GED certificate
  • Effective oral and written communication skills

Job Knowledge, Skills and Abilities:

  • Knowledge of dental assisting techniques and procedures
  • Knowledge of routine office practices
  • Ability to sterilize and care for instruments and equipment
  • Ability to chart mouth and teeth
  • Ability to alleviate patient’s anxieties and promote trust and confidence
  • Computer and Microsoft Office software knowledge

Licensure and Credentials:

  • Active Registered Dental Assistant License
  • Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Billing Manager

11/19/2019

Lake Superior Community Health Center is now seeking a Full Time Billing Manager.

Job Summary:

This position under the direction of the Director of Finance, is responsible for providing leadership and management of billing and credentialing operations at Clinic sites. Supervises and/or coordinates the functions related to charge entry, coding, payment posting, claim submission and denial follow-up. Works collaboratively with all clinic staff and with system-wide administration. Requires strong critical thinking skills.

Job Qualifications:

  • Bachelor’s degree in health care management and/or certification in applicable area of health care operations preferred.
  • Three (3) years of health care billing experience in an outpatient clinic setting preferred. Certified coder preferred, but not required.

Special Knowledge, Skills and Abilities:

  • Experience with health care reimbursement required.
  • Knowledge of medical office management functions and supervisory principles.
  • Knowledge of business office financial application including budgeting and accounts receivable management.
  • Knowledge of diagnostic and procedure coding, medical record documentation practices, quality improvement methods, medical insurance billing practices, managed care relationships between payers and providers, computerized office systems applications, customer relations principles, and generally accepted safety practices.
  • Ability to work collaboratively with clinic care providers.
  • Ability to establish and maintain harmonious and cooperative working relationships with others and demonstrate empathetic, respectful, and positive customer relations behaviors.
  • Ability to manage multiple priorities simultaneously and maintain composure in stressful situations.
  • Ability to envision desired outcomes and apply systematic actions to achieve expected results.
  • Ability to work independently under general administrative and medical direction, to exercise good judgment and accept personal responsibility.
  • Ability to collect, arrange and interpret data and present a professional image
  • Ability to effectively communicate with all levels of employees within the organization and to demonstrate respect for the clinic, its policies, and procedures when dealing with the public.
  • Ability to recognize individual and team accomplishments; to empower individuals and teams.
  • Skilled in computer keyboarding and use of word processing and spreadsheet applications

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Clinical Program Coordinator for the Northern MN Rural Mental Health Outreach Program

11/14/2019

Summary:  Responsible for program development and implementation, presentations and education, and community networking and relationship building with key stakeholders who are members of and affiliated with the northern Minnesota agricultural community to raise awareness of the telephonic support offered to farmers through the LSCHC Northern MN Rural Mental Health Outreach Program.  Work with other LSCHC professionals to develop collateral materials and to garner media attention for and support for the program.  Work with other similar providers throughout the state to replicate the program that is already in existence.  Provide direct telephonic support which will include problem focused, solution oriented skills development to persons accessing the telephonic support offered through this program.  Work with others to collect and report on program progress including data collection and analysis.  Share results with key stakeholders and others to garner support for ongoing funding and work with LSCHC’s Directors to solicit financial support for the program.

Job Qualifications:

  • Licensed behavioral health clinician
  • Previous experience in program development preferred
  • Previous experience working or living in an agricultural community or willingness to become fully educated about the familial, clinical, social and economic issues impacting members of that community required.

Job Knowledge, Skills and Abilities:

  • Self-starter who is comfortable networking and building relationships with multiple stakeholders including farmers and ranchers, bankers, insurance agents, clergy, and other persons who work with farmers and ranchers
  • Ability to work collaboratively with others to develop the program to replicate existing programs across the state and to develop the collateral materials, educational presentations and other materials necessary to promote and support the program
  • Ability to make effective educational presentations and speak in front of large and small groups
  • Ability to travel extensively within the states (MN and WI) to meet stakeholders in their communities
  • Ability to work with interdisciplinary team.
  • Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way and to specifically understand and respond to issues facing members of the agricultural community.
  • Ability to provide brief, solution-focused behavioral health interventions via telephone.
  • Excellent oral and written communication skills.
  • Ability to respond to multiple demands and prioritize.
  • Ability to create, summarize and discuss key data points associated with this program
  • Ability to work with others to garner financial support for the program from public and private sources and to work toward legislative funding

Licensure and Credentials:

  • Preferred human services degree including but not limited to psychology, social work, etc.
  • Prefer Bachelor’s degree with potential to be eligible as a mental health practitioner.
  • Preferred licensure appropriate to field of study; Eligible for licensure in MN and WI

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Develop program materials including educational materials and presentations, marketing materials and other documents necessary to promote and publicize the program
  • Present at conferences, meetings and other events to promote this program and to develop the relationships necessary for this program to succeed
  • Consult with the other providers in the state who are offering these services to align the program offering, data collection and assessment with their work
  • Develop relationships with key stakeholders including farmers and ranchers, bankers, insurance agents, clergy, ag business owners and others who work with and support members of the farming and ranching communities
  • Work with LSCHC staff and consultants to develop specific program procedures and protocols involving the provision of services, documentation, data management and so forth
  • Provide brief, solution-focused behavioral health support for persons accessing this program telephonically
  • Maintain proper documentation according to applicable guidelines and operational procedures
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
  • Collect, assess and be able to speak to key data associated with this program
  • Present information about the program to potential funders in writing and orally as may be required; may require formal and informal presentations to legislators
  • Miscellaneous Duties
  • Actively participate in staff meetings and quality improvement initiatives
  • Collaborate with relevant community organizations to establish resource networks
  • Other duties as assigned

Typical Working Conditions 

  • Significant travel within MN and WI as well as travel between LSCHC sites
  • Exposure to infection disease and potential high-risk social situations
  • Basic computer skills and office equipment used
  • Vision and hearing corrected in normal range

 

 

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Chiropractic Receptionist

11/11/2019

Lake Superior Community Health Center is currently seeking a Chiropractic Receptionist. This position will begin In January of 2020.

Job Summary:

The Chiropractic Receptionist will greet et all patients and their representatives and obtains all pertinent information needed to complete the intake record.  Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits.  Posts dental charges and payments.

Job Qualifications:

  • High school graduate or GED
  • Experience in healthcare business operations, preferred
  • Experience with insurance verification, billing and/or processing payor information, preferred

Job Knowledge, Skills and Abilities:

  • Computer and Microsoft Office software knowledge
  • High level of customer services skills, tact and diplomacy
  • Knowledge of healthcare and dental practices
  • Excellent oral and written communication skills
  • Strong ability to organize and prioritize work
  • Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
  • Ability to work under stressful conditions

Functions and Responsibilities:

 1.0   Responsible for Opening

2.0   Responsible for scheduling patient appointments.

3.0   Obtain all pertinent clients intake information

4.0   Verify all third-party payer information.

5.0    Responds to incoming customer calls

6.0 Clerical responsibilities

6.1      Reminds clients of appointment by calling the day before the appointment

6.2      Scans forms into Centricity

6.3      Ensures demographic information is up-to-date and accurate

6.4      Make sure Spelling, Addresses and DOB are correct

6.5      Verify insurance prior to treatment and update chart

6.6      Faxes prescriptions to pharmacy as directed by dentist

6.7      Performs Release of Information duties

6.8     Maintains patient waiting list

7.0          Client billing and collections

7.1      Collect client co-payment

7.2      Post charges into billing system after encounter

7.3      Post payments into accounts receivable upon receipt

7.4      Daily reconciles Day Sheet

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Chiropractic Assistant

11/11/2019

Lake Superior Community Health Center is currently seeking a Chiropractic Assistant. This position will begin In January of 2020.

SUMMARY

The Chiropractic Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.  The Chiropractic Assistant (CA) will perform delegated clinical and clerical duties within the supervising chiropractor’s scope of practice.  The chiropractor supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising chiropractor at the time and place that the services are rendered.

JOB QUALIFICATIONS AND CREDENTIALS

  • High School Graduate or equivalent
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to work efficiently and productively at all times.
  • Ability to maintain a cordial relationship with patients and staff.
  • Ability to prioritize and handle multiple tasks.
  • Ability to work as a team member.
  • Ability to use problem-solving and decision-making skills.
  • Ability to use tact, collaboration, and diplomacy when working with others.
  • Ability to understand and follow written and verbal instructions.

PRIMARY RESPONSIBILITIES

  1. Serve as a positive, enthusiastic, professional, and proactive member of the LSCHC team.
  2. Assist with pre-visit planning for patients including review of routine x-rays, preventative services, and acquiring supporting documentation from other providers.
  3. Assure all consents and needed equipment are readily available for procedures.
  4. Assure needed documentation is present such as requested by the chiropractor.
  5. Provide direct care to patients and assist chiropractor with clinical procedures consistent with protocols.
  6. Assure patient flow is efficient and patients are redistributed as necessary in order to stay on-time.
  7. Open exam & treatment rooms at beginning of the day and close at end of the day.
  8. Prepare patients for appointment:
  • Assist patient to an exam room.
  • Capture chief complaint.
  • Obtain and document any pre-procedure information as needed.
  1. Discharge patients.
  2. Maintain radiography equipment according to policy and procedure.
  3. Assure regular inspections of radiography equipment as directed by manufacturer.
  4. Keep current certification in CPR and radiology (as deemed by State of MN).

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Medical Lab Technician (MLT)

10/17/2019

Lake Superior Community Health Center is currently seeking a Medical Lab Technician (MLT)

This position will include  a Sign-On Bonus of $500. 

 It will also include a Retention Bonus of $500 to be paid at 6 months of employment

and an additional $500 to be paid at one year of employment.

Job Summary:

The Medical Lab Technician (MLT) will work as part of the health care  team.  The MLT, under the administrative supervision of the COO and under the medical direction of the Physician Director of the lab, is responsible for collection of specimens, performing laboratory tests. The MLT ensures the lab is run per CLIA and COLA standards; problem solves and troubleshoots the day to day operations of the lab and testing equipment; develops and performs quality assurance activities, educates testing staff, and keeps policy and procedures up to date.

Job Qualifications:

  • Graduate from an accredited Medical Laboratory Technician program
  • BLS Certification required or obtained within 90 days of hire
  • Minimum of 2 years experience

Job Knowledge, Skills and Abilities:

  • Knowledge of laboratory functions in a Physician office setting.
  • Knowledge of Universal Precautions, MSDS, generally accepted safety practices and quality control practices for lab services.
  • Knowledge of medical record documentation practices related to lab services.
  • Ability to perform phlebotomies and fingerstick collections and obtain accurate vital signs
  • Ability to work independently under general administrative and medical direction.
  • Ability to write legibly, see and perform visual microscopic analysis.
  • Ability to maintain confidentiality
  • Ability to prioritize and organize, meet time deadlines

Licensure and Credentials:

  • Associate or Bachelor's Degree in Medical Laboratory Science
  • ASCP, NCA or equivalent certification

Functions and Responsibilities:

1.0      Collects and processes specimens

2.0      Troubleshoots and maintains lab testing equipment

3.0      Monitor laboratory protocols and QA/QI

4.0      Comply with CLIA and COLA guidelines and standards

5.0      Verify all testing staff are properly performing duties as required for accurate and reliable results through:

5.1      Proficiency testing as per CLIA and COLA guidelines

5.2      On site observation and consultation

5.3      Education and training on use of testing equipment, procedure and relevant lab topics

6.0          Work with testing staff to maintain inventory of lab supplies and testing materials

7.0          Work with and find vendors that supply quality testing materials and programs, but keep lab costs down

8.0          Maintain patient confidentiality

9.0          Works with Safety Officer on lab safety issues

9.1          Ensures the lab environment is safe for patients and testing personnel

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Medical Assistant with Medical Lab Responsibilities

10/08/2019

Lake Superior Community Health Center is seeking a Medical Assistant with Medical Lab Responsibilities for our Duluth Clinic.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Some of the Responsibilities include but are not limited to:

  • Open and close lab according to policy and procedure.
  • Perform phlebotomies independently with minimum 90% accuracy.
  • Perform laboratory tests in-house or send out to reference laboratories as appropriate.
  • Accurately enter lab results into the patient medical record.
  • Scan x-rays, EKGs, and lab results into the patient medical record.
  • Run reports to look for gaps, such as missed visits for laboratory tests, and send reminders to medical staff.
  • Collects and processes specimens.
  • Troubleshoot and maintain lab testing equipment.
  • Comply with CLIA and COLA guidelines and standards.
  • Maintain inventory of lab supplies.
  • Maintain patient confidentiality.
  • Ensures the lab environment is safe for patients and testing personnel.

JOB QUALIFICATIONS AND CREDENTIALS

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Medical Lab experience.
  • Willing to work flexible hours, including evenings, and ability to work at either clinic location as required by position.

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Registered Dental Hygienist

09/03/2019

Lake Superior Community Health Center is seeking a Registered Dental Hygienist.

This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

This position would be required to be available to work in both our Duluth, MN and Superior, WI clinics.

Registered Dental Hygienist Job Qualifications:

  • Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

  • Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
  • Excellent interpersonal and written communication skills required
  • Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
  • Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
  • Ability to explain the fundamentals of dental care and oral hygiene to patients
  • Effective oral and written communication skills
  • Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

  • License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
  • Current CPR (BLS) required

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

LPN

08/14/2019

Lake Superior Community Health Center is seeking a LPN for our Duluth Clinic.

This position will include a Sign-On Bonus of $500.

It will also include a Retention Bonus of $500 to be paid at 6 months of employment and an additional $500 to be paid at one year of employment.

Some of the Responsibilities include but are not limited to:

  • Serve as a positive, enthusiastic, professional and proactive leader who supports the clinical team.
  • Assist with patient phone calls and patient triage using LSCHC protocols.
  • Monitor the workflow of unlicensed assistive personnel such as medical assistants.
  • Assist with the acquisition of medications and supplies, including coordinating the acquisition of pharmaceutical assistance program medications and pharmaceutical sample medications.
  • Assure the provider workflow is protected through effective triage of issues which might impede efficiency.
  • Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
  • Provide direct care to patients and assist health providers with clinical procedures consistent with protocols. This job description encompasses all tasks within the medical assistant job description.
  • Assist in the development and revisions of patient care plans, including determining appropriate interventions.
  • Coordinate services for patients and families utilizing other health-related agencies and community resources.
  • Provide basic health care instruction for patients and reinforce teaching provided by an RN, physician, nurse practitioner, or physician assistant.
  • Manage prescription refill requests for medications which are not controlled substances.
  • Coordinate immunizations including determining patient vaccine needs, vaccine inventory/storage, record keeping/tracking, and changes in immunization recommendations.

Qualifications Include:

  • Completion of a LPN program from an accredited School of Nursing.
  • LPN with a current license in Minnesota and Wisconsin.
  • One to three years in ambulatory care.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Capable of a focused nursing assessment in a primary care setting.
  • Computer experience.
  • Willing to work flexible hours, including evenings, as required by position.
  • Current CPR certification or ability to become certified within six months from date of hire

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Medical Assistant

08/13/2019

Lake Superior Community Health Center is seeking a Full-Time Medical Assistant.

This position will include  a Sign-On Bonus of $500.

It will also include a Retention Bonus of $500 to be paid at 6 months of employment and an additional $500 to be paid at one year of employment.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

PRIMARY RESPONSIBILITIES

  • Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
  • Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
  • Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
  • Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
  • Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
  • Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
  • Open exam rooms at beginning of the day and close at end of the day.
  • Prepare patients for appointment:
  • MDQ (mood disorder-bipolar)
  • Beck Anxiety Inventory (anxiety)
  • PDQ-II for children ages 6 and under (developmental assessment)
  • Obtain urine specimen for patients with dysuria.
  • Prepare patient and room:
  • Diabetics – feet exposed and monofilament available
  • Female pelvic exam – gowned and pelvic exam supplies available
  • Annual physical – gowned
  • Enter self-reported patient history forms into medical record.
  • Perform EKGs as directed by the provider.
  • Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
  • Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
  • Discharge patients.

JOB QUALIFICATIONS AND CREDENTIALS

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Mental Health Therapist

07/16/2019

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist for our Superior Clinic.

The Mental Health Therapist will

Provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model. This position is specifically for a child therapist ages 5 and up. Experience with children ages 0-5 a plus.

Job Qualifications:

  • Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

  • Ability to work with interdisciplinary team.
  • Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
  • Ability to evaluate, diagnose, and counsel clients independently.
  • Ability to provide brief, solution-focused behavioral health interventions.
  • Excellent oral and written communication skills.
  • Ability to respond to multiple demands and prioritize.
  • See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

  • Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

  • Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
  • Provide on-site crisis triage and intervention as needed
  • Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
  • Provide clinical consultation to medical providers and related team members on behavioral health issues
  • Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
  • Maintain proper documentation in EHR according to clinical guidelines and operational procedures
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
  • See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

AODA Counselor

06/21/2019

Lake Superior Community Health Center (LSCHC) is seeking an AODA Counselor to work in our Outpatient Recovery Program. At LSCHC, we are dedicated to serving the health needs of low income and underserved communities.

This is a full time position in our Superior, WI location.

If you enjoy working in a multi-disciplinary setting, are credentialed to work with substance abuse clients, comfortable working with clients 1-1 and in groups, we encourage you to apply.

Duties include

  • screening,
  • assessment
  • individual & group counseling
  • crisis intervention
  • treatment planning
  • education/prevention
  • community referral
  • aftercare planning and ongoing evaluation of effectiveness.
  • Some evening hours are required.

Qualifications include

  • SAC, CSAC, or LADC, and one year of experience in the field.
  • Experience working with MAT & co-occurring disorders is desired.

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Full-time

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Dental Health Therapist

06/03/2019

Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

  • Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
  • Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
  • Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
  • Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Willing to work flexible hours, including evenings, as required by position.
  • Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

  • Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
  • Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
  • Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Dentist

07/18/2019

Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, Carlton, and McGregor, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

  • Experienced professional with strong interpersonal skills
  • Ability to foster a positive team environment
  • Have a DDS/DMD degree.
  • Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.org/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.org/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.org to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

EEO/AA

The Lake Superior Community Health Center provides equal opportunity to all employees and applicants for employment in accordance with all applicable equal employment opportunity/affirmative action laws, directives, and regulations of federal, state, and local governing bodies or agencies.

All Updates

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.