Are you interested in helping improve the health and wellbeing of your friends and neighbors in the Northland? For over 50 years, Lake Superior Community Health Center (LSCHC) has provided universal access to critical health care services for residents of the Twin Ports, Carlton and beyond. Consider joining our team and working in an environment where every moment makes a difference!

At LSCHC, we prioritize a culture driven by compassion while taking pride in our ability to provide competitive salaries and benefits. From four weeks of paid time off to start, to a comprehensive insurance package, and generous retirement matching - we take care of our employees.

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Send Resumes & Applications to:

Lake Superior Community Health Center
Attn: Human Resources
4325 Grand Avenue, Duluth, MN 55807

Current Job Openings

Dental Clinic Manager

Lake Superior Community Health Center is currently seeking a Dental Clinic Manager.

The Dental Clinic Manager plans and coordinates day-to-day dental clinic operations to ensure effective care and service and efficient patient flow. Responsible for supervising and maintaining dental operating support systems including goal setting, planning, policy and procedure development, quality assurance and improvement, and supervision and competency of front desk staff, dental assistants, and dental hygienists. Responsible for human resources management in order to achieve successful operations and positive employee relations.

Primary Responsibilities:

  • Manage patient waiting lists, while keeping accurate and efficient patient scheduling to achieve high levels of practice productivity.
  • Monitor and manage electronic patient and provider scheduling system.
  • Coordinate and attend staff meetings as necessary.
  • Maintain Dental Clinic policy and procedure manual.
  • Oversee and manage patient financial arrangements and explanations of financial programs and policies as necessary.
  • Account for customer relations and patient satisfaction.
  • Manages patient schedule and assures adequate coverage during all hours of operation.
  • Work closely with billing staff to assure timely and accurate submission of claims and prior authorization requests.
  • Monitor purchases in accordance with purchase order system.
  • Verify and approve outside lab invoices with returned appliances and verify prices and receipt of supply or maintenance and service invoices and approve for payment.
  • Provide for day-to-day operations of the dental clinic.
  • Conduct departmental audits/productivity and provides feed back to staff
  • Ensure adequate staff scheduling and coverage and time recording.
  • Assess or assign the triage of patients who either call or walk in for appropriateness for treatment.
  • Ensure the verification of patient insurance coverage and collection of all required data, including demographic, insurance, no show, etc.
  • Ensure prior authorizations are approved prior to client appointment.
  • Participate in the hiring of employees.
  • Perform annual employee evaluations by assessing competency and job performance.
  • Provide ongoing staff development including orientations, training and/or continuing education consistent with LSCHC needs, goals and objectives.
  • Conduct employee disciplinary procedures with appropriate documentation according you established HR practices.
  • Serve as a role model for all employees through adherence to and positive support of all LSCHC policies, programs, and activities.

Secondary Responsibilities:

  • Responsible for personal compliance with LSCHC policies and procedures
  • Maintains client confidentiality
  • Monitor department purchases
  • Verify and approve invoices
  • Other duties as assigned

 

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Mental Health Therapist

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

  • Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

  • Ability to work with interdisciplinary team.
  • Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
  • Ability to evaluate, diagnose, and counsel clients independently.
  • Ability to provide brief, solution-focused behavioral health interventions.
  • Excellent oral and written communication skills.
  • Ability to respond to multiple demands and prioritize.
  • See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

  • Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

  • Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
  • Provide on-site crisis triage and intervention as needed
  • Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
  • Provide clinical consultation to medical providers and related team members on behavioral health issues
  • Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
  • Maintain proper documentation in EHR according to clinical guidelines and operational procedures
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
  • See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

 

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Mental Health Therapist

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

  • Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

  • Ability to work with interdisciplinary team.
  • Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
  • Ability to evaluate, diagnose, and counsel clients independently.
  • Ability to provide brief, solution-focused behavioral health interventions.
  • Excellent oral and written communication skills.
  • Ability to respond to multiple demands and prioritize.
  • See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

  • Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

  • Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
  • Provide on-site crisis triage and intervention as needed
  • Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
  • Provide clinical consultation to medical providers and related team members on behavioral health issues
  • Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
  • Maintain proper documentation in EHR according to clinical guidelines and operational procedures
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
  • See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Mental Health Therapist

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

  • Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

  • Ability to work with interdisciplinary team.
  • Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
  • Ability to evaluate, diagnose, and counsel clients independently.
  • Ability to provide brief, solution-focused behavioral health interventions.
  • Excellent oral and written communication skills.
  • Ability to respond to multiple demands and prioritize.
  • See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

  • Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

  • Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
  • Provide on-site crisis triage and intervention as needed
  • Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
  • Provide clinical consultation to medical providers and related team members on behavioral health issues
  • Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
  • Maintain proper documentation in EHR according to clinical guidelines and operational procedures
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
  • See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

 

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Dental Assistant

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant.

This position will include both a Sign on/Retention Bonus of $1000. This bonus will be split in increments of $500. $500 will be added to the first paycheck and another $500 will be given at the 1 year anniversary.

Benefit and Non Benefit Pay Scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:

• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Dental Assistant Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Licensure and Credentials:

• Current CPR (BLS) preferred

 

Job Type: Full-time

Pay: $15.00 - $21.78 per hour

COVID-19 considerations:
LSCHC has added additional Air Purifiers.​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Licensed Dental Assistant

Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant.

This position will include a Sign on/Retention Bonus of $2000. This will be paid as a $1000 sign on bonus (added to first pay check), $500 at 6 month anniversary, and $500 at 1 year anniversary.

Benefit and Non Benefit pay scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:

• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:

• Active Registered Dental Assistant License
• Current CPR (BLS) required

 

Job Type: Full-time

Pay: $20.00 - $27.83 per hour

COVID-19 considerations:
LSCHC has added additional air purifiers.

Interested in a career in Dental? Onsite training is available, no experience necessary.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Dental Health Therapist

Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

  • Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
  • Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
  • Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
  • Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Willing to work flexible hours, including evenings, as required by position.
  • Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

  • Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
  • Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
  • Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Dentist

Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, and Carlton, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

  • Experienced professional with strong interpersonal skills
  • Ability to foster a positive team environment
  • Have a DDS/DMD degree.
  • Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.org/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.org/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

For any questions regarding the Dentist position, please contact our Recruitment Specialist, Jessica Gallagher, at jgallagher@lschc.org

Download Application

Uncertified Clinical Coder/Biller

Lake Superior Community Health Center is currently seeking an Uncertified Clinic Coder/Biller.

The Coder/Biller will assist with the coding, analyzing and abstracting of all medical encounters. Coding is performed in a timely manner utilizing ICD, CPT and HCPC coding guidelines and in accordance with known laws and regulations associated with medical coding. Assist with outside clinics/hospitals/patients with billing questions. Assist with monthly insurance verification. Prepare and send medical insurance claims. Assist Medical Biller with rejections and other claim issues. Backup the medical biller.

 

Job Qualifications:

  • Possession of a high school diploma or GED certificate
    • Medical terminology, coding, insurance AA degree or coding certification. Ex: AAPC’s CPC.
    • Minimum of verifiable two years coding experience in a primary care clinic

Job Knowledge, Skills and Abilities:

  • Human anatomy and physiology and its interaction with medical terminology;
    • ICD, CPT and HCPC coding principals necessary to code for family practice;
    • Understanding of HIPAA rules and regulations and the necessity to maintain confidentiality.
    • Skills to use independent judgment while assisting in the coding process and awareness to interact in a proactive and positive way with providers.
    • Skills necessary to use the phone and provide excellent customer service while communicating with others;
    • Skills in using ten key and computer
    • Ability to handle multiple concurrent tasks and maintain orderliness and priority to those being resolved;
    • Ability to train others in essential duties and responsibilities.
    • Understanding the billing cycle from entry through payment.Functions and Responsibilities:
  • Review medical encounters coded by providers for accuracy and completeness prior to approving the encounter for billing.
  • Interact directly with office personnel and/or providers for clarification of documentation needed for coding and billing. Develop methodology to track coding discrepancies for feedback.
  • Interact with office personnel and/or providers to ensure all encounters and supporting documentation are collected and processed by billing department within established time frames.
  • Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific to each insurer.
  • Review rejected claims and resubmit with corrections as needed.
  • Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the procedure.
  • Assure that established policies, procedures, objectives, HIPAA, Compliance Plan and state and federal rules and laws are understood and followed.
  • Attend Compliance Committee, QI, and Staff Meetings.
  • Assist outside clinics/hospitals with billing questions, etc.
  • Acquire and maintain BH and AODA Prior Authorizations.
  • Assist with 304B Insurance and Vaccine Audits (insurance and billing part)
  • Assist with patient billing inquiries, payments and payment plans as needed.
  • Run reports as needed to complete daily, weekly and EOM billing/coding tasks.
  • Processing Sliding Fee Applications as needed.
  • Train appropriate personal on billing system.
  • Assisting Manager/Supervisor with special projects as requested.
  • Regular, punctual attendance is an essential function of the job.
  • Perform other related duties as assigned, requested, or required.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Certified Clinical Coder/Biller

Lake Superior Community Health Center is currently seeking a Certified Clinical Coder/Biller. 

The Coder/Biller will assist with the coding, analyzing and abstracting of all medical encounters. Coding is performed in a timely manner utilizing ICD, CPT and HCPC coding guidelines and in accordance with known laws and regulations associated with medical coding. Assist with outside clinics/hospitals/patients with billing questions. Assist with monthly insurance verification. Prepare and send medical insurance claims. Assist Medical Biller with rejections and other claim issues. Backup the medical biller.

Job Qualifications:

  • Possession of a high school diploma or GED certificate• Medical terminology, coding, insurance AA degree or coding certification. Ex: AAPC’s CPC.• Minimum of verifiable two years coding experience in a primary care clinicJob Knowledge, Skills and Abilities:
  • Human anatomy and physiology and its interaction with medical terminology;• ICD, CPT and HCPC coding principals necessary to code for family practice;• Understanding of HIPAA rules and regulations and the necessity to maintain confidentiality.• Skills to use independent judgment while assisting in the coding process and awareness to interact in a proactive and positive way with providers.• Skills necessary to use the phone and provide excellent customer service while communicating with others;• Skills in using ten key and computer• Ability to handle multiple concurrent tasks and maintain orderliness and priority to those being resolved;• Ability to train others in essential duties and responsibilities.• Understanding the billing cycle from entry through payment.Licensure and Credentials:
  • Medical coding certificationFunctions and Responsibilities:
  • Review medical encounters coded by providers for accuracy and completeness prior to approving the encounter for billing.
  • Interact directly with office personnel and/or providers for clarification of documentation needed for coding and billing. Develop methodology to track coding discrepancies for feedback.
  • Interact with office personnel and/or providers to ensure all encounters and supporting documentation are collected and processed by billing department within established time frames.
  • Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific to each insurer.
  • Review rejected claims and resubmit with corrections as needed.
  • Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the procedure.
  • Assure that established policies, procedures, objectives, HIPAA, Compliance Plan and state and federal rules and laws are understood and followed.
  • Attend Compliance Committee, QI, and Staff Meetings.
  • Assist outside clinics/hospitals with billing questions, etc.
  • Acquire and maintain BH and AODA Prior Authorizations.
  • Assist with 304B Insurance and Vaccine Audits (insurance and billing part)
  • Assist with patient billing inquiries, payments and payment plans as needed.
  • Run reports as needed to complete daily, weekly and EOM billing/coding tasks.
  • Processing Sliding Fee Applications as needed.
  • Train appropriate personal on billing system.
  • Assisting Manager/Supervisor with special projects as requested.
  • Regular, punctual attendance is an essential function of the job.
  • Perform other related duties as assigned, requested, or required.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Nurse Practitioner/ Physician Assistant

Lake Superior Community Health Center is currently seeking a Nurse Practitioner/ Physician Assistant for our Superior, WI Clinic.

The Nurse Practitioner/ Physician Assistant provides primary care for patients throughout the life span. Duties include diagnosis and treatment of acute and chronic health problems, along with preventive care focused on health risk factor reduction.

Job Qualifications:

  • Graduate of accredited Nurse Practitioner or Physician Assistant program.
  • Minimum of 2 years’ experience in community health or primary care setting.
  • CPR certificate

Job Knowledge, Skills and Abilities:

  • Ability to provide efficient and effective care consistent with medical best practices
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds
  • Ability to work independently and as member of health care team

Licensure and Credentials:

  • Licensure and certification as appropriate to discipline; eligible for licensure in both MN and WI

Functions and Responsibilities:

  • Perform history taking, physical examination, diagnosis, and treatment planning within scope of licensure; perform preventive care and guidance within prescribed guidelines.
  • Order, interpret and evaluate diagnostic tests to identify and treat clinical problems; make referrals to staff physicians and specialists as necessary.
  • Coordinate, review and manage individual patient care in consultation with the staff physicians and other members of the health care team.
  • Maintain proper documentation in EHR according to clinical guidelines and operational procedures.
  • Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations.
  • Miscellaneous Duties
    • Actively participate in staff meetings and quality improvement activities
    • Develop and maintain positive working relationships within medical and referral community
    • Other duties as assigned

 

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Medical Assistant - Superior, WI

Lake Superior Community Health Center is seeking a Full-Time Medical Assistant. This position would work at our Superior, WI location.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Primary Responsibilities:

  • Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
  • Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
  • Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
  • Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
  • Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
  • Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
  • Open exam rooms at beginning of the day and close at end of the day.
  • Prepare patients for appointment:
  • MDQ (mood disorder-bipolar)
  • Beck Anxiety Inventory (anxiety)
  • PDQ-II for children ages 6 and under (developmental assessment)
  • Obtain urine specimen for patients with dysuria.
  • Prepare patient and room:
  • Diabetics – feet exposed and monofilament available
  • Female pelvic exam – gowned and pelvic exam supplies available
  • Annual physical – gowned
  • Enter self-reported patient history forms into medical record.
  • Perform EKGs as directed by the provider.
  • Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
  • Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
  • Discharge patients.

Job Qualifications and Credentials :

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Medical Assistant - Duluth, MN

Lake Superior Community Health Center is seeking a Full-Time Medical Assistant. This position would work at our Duluth MN location.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Primary Responsibilities:

  • Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
  • Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
  • Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
  • Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
  • Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
  • Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
  • Open exam rooms at beginning of the day and close at end of the day.
  • Prepare patients for appointment:
  • MDQ (mood disorder-bipolar)
  • Beck Anxiety Inventory (anxiety)
  • PDQ-II for children ages 6 and under (developmental assessment)
  • Obtain urine specimen for patients with dysuria.
  • Prepare patient and room:
  • Diabetics – feet exposed and monofilament available
  • Female pelvic exam – gowned and pelvic exam supplies available
  • Annual physical – gowned
  • Enter self-reported patient history forms into medical record.
  • Perform EKGs as directed by the provider.
  • Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
  • Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
  • Discharge patients.

 

Job Qualifications and Credentials:

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Registered Dental Hygienist

Lake Superior Community Health Center is seeking a Registered Dental Hygienist for our Carlton MN Clinic. This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

 

Registered Dental Hygienist Job Qualifications:

  • Graduate from an accredited school of dental hygiene

 

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

  • Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
  • Excellent interpersonal and written communication skills required
  • Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
  • Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
  • Ability to explain the fundamentals of dental care and oral hygiene to patients
  • Effective oral and written communication skills
  • Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

  • License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
  • Current CPR (BLS) required

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Medical Assistant - Superior, WI

Lake Superior Community Health Center is seeking a Medical Assistant with Medical Lab Responsibilities for our Superior Clinic.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

 

Some of the Responsibilities include but are not limited to:

  • Open and close lab according to policy and procedure.
  • Perform phlebotomies independently with minimum 90% accuracy.
  • Perform laboratory tests in-house or send out to reference laboratories as appropriate.
  • Accurately enter lab results into the patient medical record.
  • Scan x-rays, EKGs, and lab results into the patient medical record.
  • Run reports to look for gaps, such as missed visits for laboratory tests, and send reminders to medical staff.
  • Collects and processes specimens.
  • Troubleshoot and maintain lab testing equipment.
  • Comply with CLIA and COLA guidelines and standards.
  • Maintain inventory of lab supplies.
  • Maintain patient confidentiality.
  • Ensures the lab environment is safe for patients and testing personnel.

Job Qualifications and Credentials:

  • Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Medical Lab experience.
  • Willing to work flexible hours, including evenings, and ability to work at either clinic location as required by position

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Health Advocate

Lake Superior Community Health Center is seeking a .8 FTE (32 Hours per week) Health Advocate.

This position is responsible for identifying, screening, assessing and assisting individuals and families in applying for public health care programs and case management to ensure successful enrollment. The position also identifies and connects clients with alternatives when public health care programs cannot be accessed and works to assess need for referrals to community programs. Works closely with medical, dental, substance abuse and behavioral health staff of the Lake Superior Community Health Center to help coordinate patient needs in accessing health care. Works closely with Insure Duluth coalition to strategically provide navigator information and services across the community. Participates in monthly outreach activities.

Job Qualifications:

  • Bachelor’s degree in human service related field or 2-4 years hands on experience working with complex or diverse populations
  • Experience with public health care programs or government related programs

Job Knowledge, Skills and Abilities:

  • Be knowledgeable of government health care programs
  • Awareness of barriers individuals and families face in obtaining coverage through government programs, in using social services and in maintaining a healthy lifestyle
  • Ability to work independently and be a self-starter, and work in team-based environment
  • Ability to see how individuals work as a part of their environment and in larger systems

Licensure and Credentials:

Licensed Social Worker preferred, but no licensure required.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

IT Manager

Lake Superior Community Health Center is currently seeking an IT Manager.

Purpose: An Information Technology Manager applies technical expertise to the implementation, monitoring, and maintenance of IT systems to support LSCHC staff in caring for patients. IT Managers typically focus on a specific computer network, database, and or systems administration functions.

Summary: The IT Manager will perform duties necessary to support LSCHC’s information systems including desktop support, hardware support, phone system support, vendor support and network support at the four LSCHC locations for 100+ employees IT Manager leads team projects and company initiatives.

 

Essential Duties and Responsibilities:

include the following. Other duties may be assigned.

  • Perform daily Help Desk functions.  Work in coordination with network hosting vendor to identify and resolve issues locally.
  • Provide technical support for internal clients and staff via phone, email, or live demonstration.
  • Assist network hosting vendor in troubleshooting downtime system issues with business applications.
  • Install, configure, and support wired network routers, wireless network routers, switches, battery backups.
  • Install, configure, and support Windows desktops, laptops and related hardware including but not limited to tablets, scanners, copiers, hot spot devices, and cellular devices.
  • Manage data closets, patching facilities, and drops for 4 clinic locations.
  • Provide vendor support and facilitate issue resolution when onsite support is required.
  • Work in coordination with CFO to keep an accurate and up to date inventory of IT assets.
  • Procure all IT related products (i.e., desktops, laptops and peripherals).
  • Develop and maintain IT policies and procedures
  • Coordinate technology installations, upgrades and maintenance.
  • Develop project plans, goals, and budgets for IT projects.
  • Plan for future IT needs with management and vendors.
  • Recommend, schedule and perform hardware improvements, upgrades, patches, reconfigurations and/or purchases.
  • Evaluate technology risk.
  • Physical presence at the workplace(s) is an essential function of the job.

Competencies:                                                             

To perform the job successfully, an individual should demonstrate the following competencies:

  • Proven experience managing IT infrastructure and services.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. Highly organized and detail oriented.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service - Solicits customer feedback to improve service.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Understands business implications of decisions; Aligns work with strategic goals.
  • Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
  • Strategic Thinking - Develops strategies to achieve organizational goals.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans. Time-management skills, with the ability to prioritized and manage multiple locations, projects, and tasks.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Completes work in timely manner.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                               

Bachelor's degree (B. A.) from a four-year college or university; or a minimum of three years relevant experience and/or training; or equivalent combination of education and experience.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Medical Receptionist - Behavioral Health

Lake Superior Community Health Center is looking for a Full Time Medical Receptionist to work in our Behavior Health Department.

The Receptionist is responsible for greeting clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits.

 

Job Qualifications:

  • High school graduate or GED
  • Experience in healthcare business operations, preferred
  • Experience with insurance verification, billing and/or processing payer information, preferred

Job Knowledge, Skills and Abilities:

  • Computer and Microsoft Office software knowledge
  • High level of customer services skills, tact and diplomacy
  • Knowledge of healthcare and
  • Excellent oral and written communication skills
  • Strong ability to organize and prioritize work
  • Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
  • Ability to work under stressful conditions

Functions and Responsibilities:

  • Obtain all pertinent clients intake information
  • Greet clients of all ages and obtains all pertinent information to ensure accurate capture of data for billing and reporting purposes
  • Explains all forms requiring completion to the client or their representative
  • Schedules client appointments according to department procedure
  • Verifies all third party payer information.
  • Identifies client’s insurance company or managed care plan and benefit eligibility
  • Provides insurance company with required information
  • Ensures clients are eligible for services prior to treatment
  • Responds to incoming customer calls
  • Answers questions and/or refers calls to appropriate staff
  • Takes messages, when appropriate
  • Schedules appointments according to procedure
  • Clerical responsibilities
  • Reminds clients of appointment by calling the day before the appointment Scans forms into Centricity
  • Ensures demographic information is up-to-date and accurate
  • Verify insurance prior to treatment and update chart
  • Faxes prescriptions to pharmacy
  • Performs Release of Information duties
  • Client billing and collections
  • Collect client co-payment
  • Post charges into billing system after encounter
  • Post payments into accounts receivable upon receipt
  • Daily reconciles Day Sheet
  • Participates with the medical team to make sure patients are seen efficiently

 

Miscellaneous Duties

  • Responsible for personal compliance with LSCHC
  • Maintains patient confidentiality
  • Other duties as assigned
  • Communicates with all other staff members

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

AODA Counselor

Lake Superior Community Health Center (LSCHC) is seeking an AODA Counselor to work in our Outpatient Recovery Program. At LSCHC, we are dedicated to serving the health needs of low income and underserved communities.

This is a full-time position in our Superior, WI location.

If you enjoy working in a multi-disciplinary setting, are credentialed to work with substance abuse clients, comfortable working with clients 1-1 and in groups, we encourage you to apply.

Primary Responsibilities:

  • Screening,
  • Assessment
  • Individual & group counseling
  • Crisis intervention
  • Treatment planning
  • Education/prevention
  • Community referral
  • Aftercare planning and ongoing evaluation of effectiveness.

Some evening hours are required.

Job Qualifications:

  • CSAC, and one year of experience in the field.
  • Experience working with MAT & co-occurring disorders is desired.

Job Type: Full-time

Salary: From $43,500.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

 

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all.  LSCHC offers excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program. LSCHC is an equal opportunity employer. Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Clinic Manager

Lake Superior Community Health Center (LSCHC), is hiring for an experienced Clinic Manager to support Medical Department.

Job Summary:

  • Responsible for leading the Medical Clinics.
  • Instrumental in driving the mission, goals, budget and productivity standards for the clinic.
  • Leads employees to accomplish all objectives; inspires confidence; clearly defines expectations, and maintains personal effectiveness under pressure.
  • Has strong visibility at all clinics.
  • Develops, monitors and analyzes budget and financial information and utilizes all resources in an effective and economical manner.
  • Ensures supplies and inventory are sufficient & ensures medical equipment is in good condition and functioning properly. Recommending purchases of new or replacement equipment as needed.
  • Coordinates and leads clinic staff meetings.
  • Demonstrates effective verbal and written communication.
  • Knowledge of legal issues in all aspects of operations and compliance.
  • Must work effectively with medical providers, support staff and patients.
  • Must have the ability to take initiative and to exercise independent judgement, decision-making and problem solving expertise.
  • Understands and participates in LSCHC’s quality initiatives.
  • Develops and implements staffing standards for clinic programs with effective and economical use of resources.
  • Responsible for recruitment, hiring, supervision, privileging and performance of all support staff.
  • Identifies and participates in special projects.

Minimum Qualifications:

  • Bachelors Degree.
  • Three to five years experience in management, preferably in a medical setting.
  • LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.

Job Type: Full-time

Salary: $58,000.00 - $68,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: Multiple Locations

 

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all.  LSCHC offers excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program. LSCHC is an equal opportunity employer. Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Chiropractic Assistant / Receptionist

Lake Superior Community Health is currently seeking a Chiropractic Assistant/Receptionist.

The Chiropractic Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The Chiropractic Assistant (CA) will perform delegated clinical and clerical duties within the supervising chiropractor’s scope of practice. The chiropractor supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising chiropractor at the time and place that the services are rendered.

 

Job Qualifications and Credentials:

  • High School Graduate or equivalent
  • Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
  • Computer experience.
  • Familiarity with general office equipment.
  • Willing to work flexible hours, including evenings, as required by position.
  • Required to become certified in X-ray operation within 60 days of hire

 

Job Knowledge, Skills, and Abilities:

  • Ability to work efficiently and productively at all times
  • Ability to maintain a cordial relationship with patients and staff.
  • Ability to prioritize and handle multiple tasks.
  • Ability to work as a team member.
  • Ability to use problem-solving and decision-making skills.
  • Ability to use tact, collaboration, and diplomacy when working with others.
  • Ability to understand and follow written and verbal instructions.

 

Assistant Responsibilities:

  • Serve as a positive, enthusiastic, professional, and proactive member of the LSCHC team.
  • Assist with pre-visit planning for patients including review of routine x-rays, preventative services, and acquiring supporting documentation from other providers.
  • Assure all consents and needed equipment are readily available for procedures.
  • Assure needed documentation is present such as requested by the chiropractor.
  • Provide direct care to patients and assist chiropractor with clinical procedures consistent with protocols.
  • Assure patient flow is efficient and patients are redistributed as necessary in order to stay on-time.
  • Open exam & treatment rooms at beginning of the day and close at end of the day.
  • Prepare patients for appointment:
    • Assist patient to an exam room.
    • Capture chief complaint.
    • Obtain and document any pre-procedure information as needed.
  • Discharge patients.
  • Maintain radiography equipment according to policy and procedure.
  • Assure regular inspections of radiography equipment as directed by manufacturer.
  • Keep current certification in CPR and radiology (as deemed by State of MN).

 

Secondary Responsibilities:

  • Clean and stock exam rooms.
  • Sterilize instruments.
  • Maintain inventories of clinical supplies, instruments, and equipment; coordinate and oversee the disposition, serviceability and sterilization of clinical facilities and equipment.
  • Stock patient care rooms.
  • Establish and maintain a professional working relationship with each member of the clinical care team.
  • Assure efficiency in communications and adherence to organization workflows.
  • Other duties as assigned.

 

Receptionist Responsibilities:

  • Opening Responsibilities
  • Turn on all lights and music.
  • Check all messages
  • Turn on computers and scanners
  • Run daily team huddle
  • Review of PVs, NPs, FPs, and evals/PT’s)
  • Set Goals for the day
  • Review schedule and if the schedule looks full ask where call-ins and new patients can be added.
  • Discuss any concerns
  • Scheduling Responsibilities
  • Effectively schedule u time and down time spots
  • Cluster book three across for regular patient visits
  • Ensure that all new patients know to arrive 30 minutes prior to appointment
  • Call patient 15 minutes after missed appointment and try and reschedule for the same day is possible or next day at the latest
  • Obtain all pertinent clients intake information
  • Greet clients and obtains all pertinent information to ensure accurate capture of data for billing and reporting purposes
  • Explains all forms requiring completion to the client or their representative
  • Schedules client appointments according to department procedure
  • Date stamp travel card, be sure travel card is labeled with provider number and codes/cost for an uncovered service
  • Schedule patient for next visit
  • Verifies all third-party payer information.
  • Identifies client’s insurance company or managed care plan and benefit eligibility
  • Provides insurance company with required information
  • Ensures clients are eligible for services prior to treatment
  • Responds to incoming customer calls
  • Answers questions and/or refers calls to appropriate staff
  • Takes messages, when appropriate
  • Schedules appointments according to procedure
  • Clerical responsibilities
  • Reminds clients of appointment by calling the day before the appointment
  • Scans forms into Centricity
  • Ensures demographic information is up-to-date and accurate
  • Make sure Spelling, Addresses and DOB are correct
  • Verify insurance prior to treatment and update chart
  • Faxes prescriptions to pharmacy as directed by dentist
  • Performs Release of Information duties
  • Maintains patient waiting list
  • Client billing and collections
  • Collect client co-payment
  • Post charges into billing system after encounter
  • Post payments into accounts receivable upon receipt
  • Daily reconciles Day Sheet

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 10 hour shift

Work Location: One location

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all.  LSCHC offers excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program. LSCHC is an equal opportunity employer. Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Full-Time Health Advocate

Lake Superior Community Health Center is currently seeking a Full Time Health Advocate

Are you interested in helping improve the health and wellbeing of your friends and neighbors in the Northland? For over 50 years, Lake Superior Community Health Center (LSCHC) has provided universal access to critical health care services for residents of the Twin Ports, Carlton and beyond. Consider joining our team and working in an environment where every moment makes a difference!

At LSCHC, we prioritize a culture driven by compassion while taking pride in our ability to provide competitive salaries and benefits. From four weeks of paid time off to start, to a comprehensive insurance package, to generous retirement matching - we take care of our employees.

Health Advocates support LSCHC patients by connecting them to health insurance for which they qualify. They also promote health access through outreach at community events and help patients access services that can improve their lives.

The health-oriented solutions provided include, but are not limited to:

  • Health insurance enrollment assistance
  • Additional services provided by LSCHC: family medicine, dentistry, counseling, psychiatry, chiropractic care, discount pharmacy and more!
  • Heating assistance
  • Access to food banks and EBT benefits
  • Transportation coordination
  • Hospital charity care program enrollment, and more!

Apply today to help LSCHC patients address upstream issues impacting their overall health!

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Receive training to provide in-person enrollment assistance and information on MN Health Insurance Programs
  • Perform basic income screening for all programs, assist clients in completing the applications, advocate on their behalf, and follow-up after application has been sent to the appropriate agency.
  • Meet with new and existing patients to gather information and assess each individual patient’s need for enrollment assistance or additional services provided by LSCHC
  • Provide a warm, interactive, and inviting experience for new and existing patients
  • Set up appropriate referrals with other LSCHC departments, including scheduling these appointments
  • Assist clients in applying for hospital and clinic charity care programs and other charity funds such as: Lion’s Club, Senior Partners Care, etc.
  • Provide internal referrals to those without a regular physician and/or new to the community and in need of health care.
  • Maintain accurate data and statistics on program utilization, client demographics, case outcomes, etc.
  • Provide community outreach and education to inform the targeted population of the program services on the purpose and work of the organization.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree in human service related field or 2-3 years hands on experience working with complex or diverse population
  • Experience with public health care programs or government related programs
  • Awareness of barriers individuals and families face in obtaining coverage through government programs, in using social services and in maintaining a healthy lifestyle
  • Ability to work independently, be a self-starter, and also work in team-based environment
  • Ability to see how individuals work as a part of their environment and in larger systems
  • Qualified applications must possess a genuine drive to help.
  • Proven strong interpersonal skills, oral communication, and written communication

Job Type: Full-time

Salary: From $33,280.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: One location

Join our team with locations in Superior, WI and Duluth, MN. Our mission is to improve access to quality health care for all.  LSCHC offers excellent wages and a comprehensive benefit plan. Qualified applicants may be eligible for loan repayment program. LSCHC is an equal opportunity employer. Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

EEO/AA

The Lake Superior Community Health Center provides equal opportunity to all employees and applicants for employment in accordance with all applicable equal employment opportunity/affirmative action laws, directives, and regulations of federal, state, and local governing bodies or agencies.

All Updates

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.