Employment Opportunities

Lake Superior Community Health Center is currently seeking a Dental Clinic Manager.

The Dental Clinic Manager plans and coordinates day-to-day dental clinic operations to ensure effective care and service and efficient patient flow. Responsible for supervising and maintaining dental operating support systems including goal setting, planning, policy and procedure development, quality assurance and improvement, and supervision and competency of front desk staff, dental assistants, and dental hygienists. Responsible for human resources management in order to achieve successful operations and positive employee relations.

Primary Responsibilities:

• Manage patient waiting lists, while keeping accurate and efficient patient scheduling to achieve high levels of practice productivity.
• Monitor and manage electronic patient and provider scheduling system.
• Coordinate and attend staff meetings as necessary.
• Maintain Dental Clinic policy and procedure manual.
• Oversee and manage patient financial arrangements and explanations of financial programs and policies as necessary.
• Account for customer relations and patient satisfaction.
• Manages patient schedule and assures adequate coverage during all hours of operation.
• Work closely with billing staff to assure timely and accurate submission of claims and prior authorization requests.
• Monitor purchases in accordance with purchase order system.
• Verify and approve outside lab invoices with returned appliances and verify prices and receipt of supply or maintenance and service invoices and approve for payment.
• Provide for day-to-day operations of the dental clinic.
• Conduct departmental audits/productivity and provides feed back to staff
• Ensure adequate staff scheduling and coverage and time recording.
• Assess or assign the triage of patients who either call or walk in for appropriateness for treatment.
• Ensure the verification of patient insurance coverage and collection of all required data, including demographic, insurance, no show, etc.
• Ensure prior authorizations are approved prior to client appointment.
• Participate in the hiring of employees.
• Perform annual employee evaluations by assessing competency and job performance.
• Provide ongoing staff development including orientations, training and/or continuing education consistent with LSCHC needs, goals and objectives.
• Conduct employee disciplinary procedures with appropriate documentation according you established HR practices.
• Serve as a role model for all employees through adherence to and positive support of all LSCHC policies, programs, and activities.

Secondary Responsibilities:

• Responsible for personal compliance with LSCHC policies and procedures
• Maintains client confidentiality
• Monitor department purchases
• Verify and approve invoices
• Other duties as assigned

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

• Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
• Provide on-site crisis triage and intervention as needed
• Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
• Provide clinical consultation to medical providers and related team members on behavioral health issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

• Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
• Provide on-site crisis triage and intervention as needed
• Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
• Provide clinical consultation to medical providers and related team members on behavioral health issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking a Full Time Referral Coordinator.

The Referral Coordinator works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications and Credentials: 

• High School diploma.
• Computer experience.
• Minimum of one year experience in medical scheduling or reception.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.
• Knowledge of Medical terminology.

Job Knowledge, Skills and Abilities:

• Ability to work efficiently and productively at all times.
• Ability to maintain an even temperament with patients and staff.
• Ability to prioritize and handle multiple tasks.
• Ability to work as a team member.
• Ability to use problem-solving, decision-making skills and good judgment.
• Effective verbal and written communications skills including the ability to use tact, collaboration, and diplomacy when working with others.
• Ability to understand and follow written and verbal instructions.
• Strong customer service focus.
• Ability to receive and follow through with delegated tasks and accountability.

Primary Responsibilities:

• Creating, maintaining and completing referral documentation in the EHR.
• Tracking referrals to promote team awareness and ensure patient safety.
• Ensure complete and accurate registration, including patient demographic and current insurance information.
• Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
• Ensure prior approval requirements are met.
• Review details and expectations about the referral with patients.
• Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g. request interpreters as appropriate, transportation services or prescription assistance).
• Be the system navigator and point of contact for patients and families; be available for patients and families to directly ask questions and raise concerns.
• Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
• Ensure that referrals are addressed in a timely manner.
• Remind patients of scheduled appointments via mail or phone.
• Ensure that referrals are completed with appropriate visit documentation scanned into the EHR system.
• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Utilize patient- and family-centered care principles as a member of the Health Care Home team.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center (LSCHC) is currently seeking to fill the Dental Receptionist position.

This position includes a $1000 sign on/retention bonus. It will be paid as $500 sign on bonus, $250 at 6 months of employment and $250 at 1 year of employment.

The Dental Receptionist position will be our Float between our 3 locations: West Duluth, MN; Superior, WI; Carlton, MN. The position will be backup for receptionist to fill in for receptionists that are on vacation, gaps in the schedule, and locations that need extra help.

This position is responsible for greeting clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits. Posts dental charges and payments.

Job Qualifications:

• High school graduate or GED
• Experience in healthcare business operations, preferred
• Experience with insurance verification, billing and/or processing payer information, preferred

Job Knowledge, Skills and Abilities:

• Computer and Microsoft Office software knowledge
• High level of customer services skills, tact and diplomacy
• Knowledge of healthcare and dental practices
• Excellent oral and written communication skills
• Strong ability to organize and prioritize work
• Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
• Ability to work under stressful conditions

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

• Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider
• Provide on-site crisis triage and intervention as needed
• Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change
• Provide clinical consultation to medical providers and related team members on behavioral health issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant.

This position will include both a Sign on/Retention Bonus of $1000. This bonus will be split in increments of $500. $500 will be added to the first paycheck and another $500 will be given at the 1 year anniversary.

Benefit and Non Benefit Pay Scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:

• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Dental Assistant Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Licensure and Credentials:

• Current CPR (BLS) preferred

Job Type: Full-time

Pay: $15.00 - $21.78 per hour

COVID-19 considerations:
LSCHC has added additional Air Purifiers.​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant.

This position will include a Sign on/Retention Bonus of $2000. This will be paid as a $1000 sign on bonus (added to first pay check), $500 at 6 month anniversary, and $500 at 1 year anniversary.

Benefit and Non Benefit pay scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:

• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:

• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:

• Active Registered Dental Assistant License
• Current CPR (BLS) required

Job Type: Full-time

Pay: $20.00 - $27.83 per hour

COVID-19 considerations:
LSCHC has added additional air purifiers.

Interested in a career in Dental? Onsite training is available, no experience necessary.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

• Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
• Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
• Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
• Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

• Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
• Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
• Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

Download Application

Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, and Carlton, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

• Experienced professional with strong interpersonal skills
• Ability to foster a positive team environment
• Have a DDS/DMD degree.
• Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.org/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.org/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.org/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

For any questions regarding the Dentist position, please contact our Recruitment Specialist, Jessica Gallagher, at jgallagher@lschc.org

Download Application

Lake Superior Community Health Center is currently seeking an Uncertified Clinic Coder/Biller.

The Coder/Biller will assist with the coding, analyzing and abstracting of all medical encounters. Coding is performed in a timely manner utilizing ICD, CPT and HCPC coding guidelines and in accordance with known laws and regulations associated with medical coding. Assist with outside clinics/hospitals/patients with billing questions. Assist with monthly insurance verification. Prepare and send medical insurance claims. Assist Medical Biller with rejections and other claim issues. Backup the medical biller.

Job Qualifications:

• Possession of a high school diploma or GED certificate
  • Medical terminology, coding, insurance AA degree or coding certification. Ex: AAPC’s CPC.
  • Minimum of verifiable two years coding experience in a primary care clinic

Job Knowledge, Skills and Abilities:

• Human anatomy and physiology and its interaction with medical terminology;
  • ICD, CPT and HCPC coding principals necessary to code for family practice;
  • Understanding of HIPAA rules and regulations and the necessity to maintain confidentiality.
  • Skills to use independent judgment while assisting in the coding process and awareness to interact in a proactive and positive way with providers.
  • Skills necessary to use the phone and provide excellent customer service while communicating with others;
  • Skills in using ten key and computer
  • Ability to handle multiple concurrent tasks and maintain orderliness and priority to those being resolved;
  • Ability to train others in essential duties and responsibilities.
  • Understanding the billing cycle from entry through payment.Functions and Responsibilities:

• Review medical encounters coded by providers for accuracy and completeness prior to approving the encounter for billing.
• Interact directly with office personnel and/or providers for clarification of documentation needed for coding and billing. Develop methodology to track coding discrepancies for feedback.
• Interact with office personnel and/or providers to ensure all encounters and supporting documentation are collected and processed by billing department within established time frames.
• Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific to each insurer.
• Review rejected claims and resubmit with corrections as needed.
• Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the procedure.
• Assure that established policies, procedures, objectives, HIPAA, Compliance Plan and state and federal rules and laws are understood and followed.
• Attend Compliance Committee, QI, and Staff Meetings.
• Assist outside clinics/hospitals with billing questions, etc.
• Acquire and maintain BH and AODA Prior Authorizations.
• Assist with 304B Insurance and Vaccine Audits (insurance and billing part)
• Assist with patient billing inquiries, payments and payment plans as needed.
• Run reports as needed to complete daily, weekly and EOM billing/coding tasks.
• Processing Sliding Fee Applications as needed.
• Train appropriate personal on billing system.
• Assisting Manager/Supervisor with special projects as requested.
• Regular, punctual attendance is an essential function of the job.
• Perform other related duties as assigned, requested, or required.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking a Certified Clinical Coder/Biller. 

The Coder/Biller will assist with the coding, analyzing and abstracting of all medical encounters. Coding is performed in a timely manner utilizing ICD, CPT and HCPC coding guidelines and in accordance with known laws and regulations associated with medical coding. Assist with outside clinics/hospitals/patients with billing questions. Assist with monthly insurance verification. Prepare and send medical insurance claims. Assist Medical Biller with rejections and other claim issues. Backup the medical biller.

Job Qualifications:

• Possession of a high school diploma or GED certificate
  • Medical terminology, coding, insurance AA degree or coding certification. Ex: AAPC’s CPC.
  • Minimum of verifiable two years coding experience in a primary care clinic
  
  Job Knowledge, Skills and Abilities:
• Human anatomy and physiology and its interaction with medical terminology;
  • ICD, CPT and HCPC coding principals necessary to code for family practice;
  • Understanding of HIPAA rules and regulations and the necessity to maintain confidentiality.
  • Skills to use independent judgment while assisting in the coding process and awareness to interact in a proactive and positive way with providers.
  • Skills necessary to use the phone and provide excellent customer service while communicating with others;
  • Skills in using ten key and computer
  • Ability to handle multiple concurrent tasks and maintain orderliness and priority to those being resolved;
  • Ability to train others in essential duties and responsibilities.
  • Understanding the billing cycle from entry through payment.
  
  Licensure and Credentials:
• Medical coding certification
  
  Functions and Responsibilities:
• Review medical encounters coded by providers for accuracy and completeness prior to approving the encounter for billing.
• Interact directly with office personnel and/or providers for clarification of documentation needed for coding and billing. Develop methodology to track coding discrepancies for feedback.
• Interact with office personnel and/or providers to ensure all encounters and supporting documentation are collected and processed by billing department within established time frames.
• Create and submit electronic and paper insurance claims using computerized practice management system, ensuring that claims are submitted accurately and within timely filing requirements specific to each insurer.
• Review rejected claims and resubmit with corrections as needed.
• Assist the medical support staff in obtaining insurance pre-authorization when required in advance of performing the procedure.
• Assure that established policies, procedures, objectives, HIPAA, Compliance Plan and state and federal rules and laws are understood and followed.
• Attend Compliance Committee, QI, and Staff Meetings.
• Assist outside clinics/hospitals with billing questions, etc.
• Acquire and maintain BH and AODA Prior Authorizations.
• Assist with 304B Insurance and Vaccine Audits (insurance and billing part)
• Assist with patient billing inquiries, payments and payment plans as needed.
• Run reports as needed to complete daily, weekly and EOM billing/coding tasks.
• Processing Sliding Fee Applications as needed.
• Train appropriate personal on billing system.
• Assisting Manager/Supervisor with special projects as requested.
• Regular, punctual attendance is an essential function of the job.
• Perform other related duties as assigned, requested, or required.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking a Nurse Practitioner/ Physician Assistant for our Superior, WI Clinic.

The Nurse Practitioner/ Physician Assistant provides primary care for patients throughout the life span. Duties include diagnosis and treatment of acute and chronic health problems, along with preventive care focused on health risk factor reduction.

Job Qualifications:

• Graduate of accredited Nurse Practitioner or Physician Assistant program.
• Minimum of 2 years’ experience in community health or primary care setting.
• CPR certificate

Job Knowledge, Skills and Abilities:

• Ability to provide efficient and effective care consistent with medical best practices
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds
• Ability to work independently and as member of health care team

Licensure and Credentials:

• Licensure and certification as appropriate to discipline; eligible for licensure in both MN and WI

Functions and Responsibilities:

• Perform history taking, physical examination, diagnosis, and treatment planning within scope of licensure; perform preventive care and guidance within prescribed guidelines.
• Order, interpret and evaluate diagnostic tests to identify and treat clinical problems; make referrals to staff physicians and specialists as necessary.
• Coordinate, review and manage individual patient care in consultation with the staff physicians and other members of the health care team.
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures.
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations.
• Miscellaneous Duties
  • Actively participate in staff meetings and quality improvement activities
  • Develop and maintain positive working relationships within medical and referral community
  • Other duties as assigned

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Full-Time Medical Assistant. This position would work at our Superior, WI location.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Primary Responsibilities:

• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
• Open exam rooms at beginning of the day and close at end of the day.
• Prepare patients for appointment:
• MDQ (mood disorder-bipolar)
• Beck Anxiety Inventory (anxiety)
• PDQ-II for children ages 6 and under (developmental assessment)
• Obtain urine specimen for patients with dysuria.
• Prepare patient and room:
• Diabetics – feet exposed and monofilament available
• Female pelvic exam – gowned and pelvic exam supplies available
• Annual physical – gowned
• Enter self-reported patient history forms into medical record.
• Perform EKGs as directed by the provider.
• Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
• Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
• Discharge patients.

Job Qualifications and Credentials :

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Full-Time Medical Assistant. This position would work at our Duluth MN location.

The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

Primary Responsibilities:

• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
• Open exam rooms at beginning of the day and close at end of the day.
• Prepare patients for appointment:
• MDQ (mood disorder-bipolar)
• Beck Anxiety Inventory (anxiety)
• PDQ-II for children ages 6 and under (developmental assessment)
• Obtain urine specimen for patients with dysuria.
• Prepare patient and room:
• Diabetics – feet exposed and monofilament available
• Female pelvic exam – gowned and pelvic exam supplies available
• Annual physical – gowned
• Enter self-reported patient history forms into medical record.
• Perform EKGs as directed by the provider.
• Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
• Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
• Discharge patients.

Job Qualifications and Credentials:

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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Lake Superior Community Health Center is seeking a Registered Dental Hygienist for our Carlton MN Clinic. This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

Registered Dental Hygienist Job Qualifications:

• Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

• Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
• Excellent interpersonal and written communication skills required
• Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
• Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
• Ability to explain the fundamentals of dental care and oral hygiene to patients
• Effective oral and written communication skills
• Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

• License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
• Current CPR (BLS) required

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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Lake Superior Community Health Center is currently seeking a Director, Minnesota Outpatient Behavioral Health.

The Director, Minnesota Outpatient Behavioral Health provides primary administrative and clinical supervision to a team of behavioral health clinicians. Works with the CEO to gather community need information to design and periodically redesign the program to meet community need, and to develop collaborative and referral relationships for BH services needed by LSCHC patients that LSCHC chooses not to provide. Works cooperatively with the behavioral health clinic manager, clinicians and counselors, and support staff to ensure that the outpatient behavioral health program meets quality, service, financial and other established expectations. Works with the Manager of Credentialing and Billing, the HR Manager and others to ensure staff are appropriately credentialed, trained and licensed. Ensure that the program meets all certification and licensing standards as well as HRSA program requirements and contractual requirements. Provide behavioral health services and interventions to targeted clients and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

The Director is a licensed mental health professional who also provides direct services approximately 50% of their time.

Job Qualifications:

• Licensed mental health professional with at least two years of clinical experience.
• Licensed or license eligible in both Minnesota and Wisconsin.
• Two years of experience in a community mental health or comparable setting, developing and implementing budgets, developing and supervising programs, supervising staff, and developing and implementing grant funded and fee for service programs.
• Able to meet all required credentialing and privileging requirements.
• Meet all requirements for FTCA coverage.

Job Knowledge, Skills and Abilities:

Clinician Duties:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.

Program Director:

• Ability to work with community partners and others to determine community need within St Louis and Carlton Counties and the surrounding area, and to determine where LSCHC may be best suited to meet that need.
• Ability to work with the CEO to develop program parameters and to periodically re-review to determine potential changes to program design.
• Ability to work with HR to hire, orient and train new program clinical staff.
• Ability to obtain and maintain knowledge of practiced standards, HRSA program requirements, contractual obligations, certification requirements, funder requirements and any other applicable requirements, and ensure that program processes and staff meet these requirements as applicable.
• Ability to work with the clinic manager to ensure that productivity standards and other financial benchmarks are met.
• Ability to work with the clinic manager to develop and manage the program related budget.
• Ability to represent LSCHC in the community in a positive and professional manner.
• Ability to obtain and maintain knowledge of all clinical and program ethical requirements and to ensure that all program staff maintain them as well.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize

Licensure and Credentials:

• • Licensure appropriate to field of study; eligible for licensure in MN and WI.

Functions and Responsibilities:

Leadership Duties:

• • Ensure the program is appropriately staffed and work with HR to hire, train and orient clinicians and counselors
  • Work cooperatively with the clinic manager to oversee program operations to ensure the program meets certification, licensing, HRSA, financial and operational goals and requirements.
  • Provide clinical supervision to the outpatient behavioral health team members as required by state and/or federal law or as considered best practice
  • Represent LSCHC in the community for behavioral health program discussions
  • Recommend program changes as necessary to fully integrate services across services lines and work cooperatively with other providers and with all clinicians to achieve integration goals.
  • Work cooperatively with the Manager of QI, Compliance and Risk to ensure that QI goals are met, compliance matters are addressed and that work associated with the outpatient behavioral health team is fully integrated into the organization’s risk management program.
  • Work with clinicians and counselors to ensure their work meets productivity and quality guidelines and benchmarks.

Clinical Duties:

• Provide on-site crisis triage and intervention as needed
• Provide clinical consultation to medical providers and related team members on behavioral health, case management, motivational interviewing and related issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking a Director, Wisconsin Outpatient Behavior Health and Substance Abuse.

The Director, Wisconsin Outpatient Behavior Health and Substance Abuse provides primary administrative and clinical supervision to a team of behavioral health clinicians and substance abuse counselors and technicians. Works cooperatively with the behavioral health clinic manager, clinicians and counselors, and support staff to ensure that the outpatient behavioral health and substance abuse program meets quality, service, financial and other established expectations. Works with the Manager of Credentialing and Billing, the HR Manager and others to ensure staff are appropriately credentialed, trained and licensed. Ensure that the program meets all certification and licensing standards as well as HRSA program requirements and contractual requirements. Provide behavioral health services and interventions to targeted clients and consultation to medical providers and related care team members utilizing an integrated behavioral health model. Works with the CEO and Director of QI, Compliance and Risk to fully implement the risk management and QI plans and participate in quality and risk management-related activities.

The Director is a licensed mental health professional who also provides direct services approximately 50% of their time.

Functions and Responsibilities:

• Leadership Duties
• Ensure the program is appropriately staffed and work with HR to hire, train and orient clinicians and counselors
• Work cooperatively with the clinic manager to oversee program operations to ensure the program meets certification, licensing, HRSA, financial and operational goals and requirements.
• Provide clinical supervision to the outpatient behavioral health and substance abuse team members as required by state and/or federal law or as considered best practice
• Represent LSCHC in the community for behavioral health and substance abuse related program discussions
• Recommend program changes as necessary to fully integrate services across services lines and work cooperatively with other providers and with all clinicians to achieve integration goals.
• Work cooperatively with the Director of QI, Compliance and Risk to ensure that QI goals are met, compliance matters are addressed and that work associated with the outpatient behavioral health and substance abuse team is fully integrated into the organization’s risk management program.
• Work with clinicians and counselors to ensure their work meets productivity and quality guidelines and benchmarks.
• Clinical Duties
• Provide on-site crisis triage and intervention as needed
• Provide clinical consultation to medical providers and related team members on behavioral health, case management, motivational interviewing and related issues
• Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care
• Maintain proper documentation in EHR according to clinical guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations

Job Qualifications:

• Licensed mental health professional with at least two years of clinical experience.
• Licensed or license eligible in both Minnesota and Wisconsin.
• Two years of experience in a community mental health or comparable setting, developing and implementing budgets, developing and supervising programs, supervising staff, and developing and implementing grant funded and fee for service programs.
• Able to meet all required credentialing and privileging requirements.
• Meet all requirements for FTCA coverage.

Job Knowledge, Skills and Abilities:

Clinician Duties:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.

Program Director:

• Ability to work with HR to hire, orient and train new program clinical staff.
• Ability to obtain and maintain knowledge of practiced standards, HRSA program requirements, contractual obligations, certification requirements, funder requirements ad any other applicable requirements, and ensure that program processes and staff meet these requirements as applicable.
• Ability to work with the clinic manager to ensure that productivity standards and other financial benchmarks are met.
• Ability to work with the clinic manager to develop and manage the program related budget
• Ability to represent LSCHC in the community in a positive and professional manner
• Ability to obtain and maintain knowledge of all clinical and program ethical requirements and to ensure that all program staff maintain them as well
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.

Licensure and Credentials:

• Licensure appropriate to field of study; eligible for licensure in MN and WI.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health is currently seeking a IT Analyst.

The IT Analyst will perform duties necessary to support LSCHC’s local (non-network) information systems including desktop support, hardware support, phone system support, AV, fax and copiers, vendor support, user set up (in tandem with the network provider), software licensing, inventory management, ordering and other duties applicable to the local (non-network) aspects of IT. The Analyst is also a liaison with the Breakwater Network, the Health Care Controlled Network of which LSCHC is a member, and with the Network’s hosted network provider. The IT Analyst may lead and/or participate in team projects and company initiatives including, for example, the set-up of equipment for new sites.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform daily Help Desk functions related to the local (non-network) issues.
• Work in coordination with the Breakwater Network hosted network provider to identify and resolve local issues.
• Provide technical support for internal clients and staff via phone, email, or live demonstration.
• Assist the network provider in troubleshooting downtime system issues with business applications.
• Install, configure, and support wired network routers, wireless network routers, switches, battery backups.
• Install, configure, and support Windows desktops, laptops and related hardware including but not limited to tablets, scanners, copiers, hot spot devices, and cellular devices.
• Coordinate phone issues in conjunction with LSCHC’s telephone provider(s).
• Coordinate connectivity issues in conjunction with LSCHC’s fiber provider(s).
• Manage data closets, patching facilities, and drops.
• Provide vendor support and facilitate issue resolution when onsite support is required.
• Keep an accurate and up to date inventory of IT assets.
• Work in coordination with the CFO, who oversees the IT budget, to procure new desktops, laptops and peripherals, along with copiers, printers and other data related equipment Assist in developing project plans, goals, and budgets for IT projects.
• Assist in planning for future IT needs with the CFO and vendors.
• Recommend, schedule and perform hardware improvements, upgrades, patches, reconfigurations and/or purchases.
• Physical presence at the workplace(s) is an essential function of the job.
• In conjunction with the Director of QI, Compliance and Risk, serves as the information security officer for LSCHC and conducts quarterly and annual HIPAA Privacy and Security Risk analysis to identify and mitigate potential risks.
• Works with CFO to ensure that IT-related Policies and Procedures are reviewed/updated annually.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Independent Worker – Self-motivated with the ability to work independently under minimum supervision.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management – Strong organizational skills. Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
• Technical Skills – Possesses the IT technical skills to accomplish the job duties discussed herein
• Customer Service – Enjoys working with and helping others who may not possess the same skill set.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Communication – Communicates clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Education and/or Experience

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application