Employment Opportunities

Lake Superior Community Health Center is now seeking a Full-Time Mental Health Therapist.

The Mental Health Therapist will provide mental health services and interventions to targeted clients of all ages and consultation to medical providers and related care team members utilizing an integrated behavioral health model.

Job Qualifications:

• Masters Degree in Social Work, Counseling or related field

Job Knowledge, Skills and Abilities:

• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way.
• Ability to evaluate, diagnose, and counsel clients independently.
• Ability to provide brief, solution-focused behavioral health interventions.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• See patients of all ages however specific age groups include elementary age children and some school-based work.

Licensure and Credentials:

• Licensure appropriate to field of study. Eligible for licensure in MN and WI.

Functions and Responsibilities:

1.0 Coordinate, co-manage individual patient care, including consistent and expedited feedback to primary care provider

2.0 Provide on-site crisis triage and intervention as needed

3.0 Provide behavioral health care for LSCHC patients, including assessments and intervention geared toward positive behavioral change

4.0 Provide clinical consultation to medical providers and related team members on behavioral health issues

5.0 Provide behavioral health assessment, diagnosis, and treatment, including needed referrals and follow-up care

6.0 Maintain proper documentation in EHR according to clinical guidelines and operational procedures

7.0 Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations

8.0 See patients of all ages however specific age groups include elementary age children and some school-based work. Experience with ages 0-5 a plus.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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We are now accepting applications for the COO position. Please see below for details. If interested please submit your resume and internal application that is attached.

Lake Superior Community Health Center is currently seeking a Chief Operating Officer.

The COO must be hands-on and leads by example to motivate and mentor staff to deliver measurable, accountable, cost-effective results that further the mission of LSCHC. The COO is an integral part of the leadership team and oversees and directs all internal operations at each of LSCHC’s clinic sites. The COO is also an essential contributor to the clinic’s growth planning process and helps to share the future of a growing, financially healthy, well-respected clinic Reporting to the CEO, the COO takes the lead role in building, implementing and overseeing the clinic’s systems, processes, workflows and procedures. The COO has bottom line responsibility for leading and managing all operational and administrative aspects of the organization to ensure efficient operations, including the establishment and achievement of patient encounter targets and other budget related targets, and the achievement of quality and service excellence goals . The COO will be actively engaged in strategic decision making and in ensuring that strategic initiative are woven into the clinic’s operations. Some specific areas of responsibility include supervision of the clinic managers, telehealth, HPSA/NHSC management, achievement of patient targets, workforce development (in collaboration with HR), HRSA compliance and OSV readiness, and all other aspects of operational performance. The COO will work closely with the facilities manager on infrastructure projects.

Primary Responsibilities:
1. Design and implement business operations strategies, plans, and procedures.
2. Oversee operations of the company.
3. Establish policies that promote company vision and culture; manage the policy and procedure process to ensure that policies are updated as may be required and meet federal, state and HRSA requirements.
4. Set performance and growth goals and measure progress to goals using agreed upon key performance indicators.
5. Manage relationships with vendors and partners.
6. Work with HR to develop and implement staffing programs to attract the best applicants and improve employee retention.
7. Collaborate with the CEO and other members of the leadership team on the implementation of strategic plans.
8. Lead the process of working with clinic managers and clinical directors to establish budgeted targets for patient visits and associated staffing that are consistent with industry standards
9. Supervise and mentor the clinic managers, working with them to ensure that operations are effective and efficient, and that budget targets and other goals are met.
10. Create and lead process improvements in clinic operations that lead to efficient and effective patient care.
11. Manage safety and emergency preparedness activities for the clinic and chair the Safety Committee.
12. Work cooperatively with the CEO to develop and maintain a culture that supports the mission and promotes collaboration in the achievement of organizational and individual goals.
13. Ensure that operational areas meet all HRSA program requirements
14. Integrate leadership and oversight responsibilities with daily operations
15. Establish an environment that supports service excellence, high morale, and open communications
16. Work with the CEO and Manager of QI, Compliance and Risk to fully implement the risk management plan and participates in risk management related activities
17. Work with HR and with the clinic managers to ensure the union contract is honored
18. Work with HR and with clinic managers to establish robust recruiting and retention programs, including working with recruiting companies where applicable, and with various school programs to increase the pipeline of qualified applicants
19. Actively participate in WPHCA and MNACHC activities to further personal and professional growth and to represent LSCHC
20. Maintain professional affiliations and enhance professional development to keep current in industry trends and issue
21. Oversee all space and facilities management issues including maintenance and repairs
22. Work collaboratively with IT, HIT and Finance in management of equipment, telephony and EMR

Qualifications:

Knowledge, Skills and Abilities:

• Demonstrated professionalism and positive leadership in leading and managing numerous major projects while consecutively maintaining day to day clinical operations at the highest level.
  • Confidence to handle and solve problems on a routine basis while maintaining the standards of the clinic
  • Demonstrated positive interpersonal skills when working with executive leaders, coworkers, staff, community members and patients
  • Ability to effectively handle and diffuse crisis situations when they rise.
  • Ability to listen to staff and patient issues and solve the problems while doing the right thing for all parties involved.
  • Outstanding project management skills and demonstrated experience leading successful clinic-wide projects
  • Knowledge of health care environment and industry standards.
  • Knowledge of principles and practices of operations management.
  • Knowledge of practice management and computer systems, programs, and applications.
  • Skill in organizing work, delegating and achieving goals and objectives.
  • Skill in understanding finances and in financial analysis.
  • Ability to communicate clearly and effectively orally and in writing.
  • Ability to effectively delegate
  • Ability to work with high degree of independence
  • Ability to effectively mentor others

Experience:
• Proven experience as a clinic director or administrator or comparable role
• 10+ years of management experience with concurrent experience in HR/supervision/mentoring
• Sophisticated understanding of business functions such as finance, HR, and operational management.
• Proven experience in strategic planning and business development.
• Strong decision-making and problem solving skills.
• Excellent written, oral, and client-facing communication skills.
• Experience in public speaking.
• Proven organizational and leadership skills.
• Proven experience with successfully managing complex budgets.
• Working knowledge of data analysis and performance metrics.
• Comfortable using MS Office suite.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking a Full Time Referral Coordinator.

SUMMARY

The Referral Coordinator works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

JOB QUALIFICATIONS AND CREDENTIALS
• High School diploma.
• Computer experience.
• Minimum of one year experience in medical scheduling or reception.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.
• Knowledge of Medical terminology.

JOB KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to work efficiently and productively at all times.
• Ability to maintain an even temperament with patients and staff.
• Ability to prioritize and handle multiple tasks.
• Ability to work as a team member.
• Ability to use problem-solving, decision-making skills and good judgment.
• Effective verbal and written communications skills including the ability to use tact, collaboration, and diplomacy when working with others.
• Ability to understand and follow written and verbal instructions.
• Strong customer service focus.
• Ability to receive and follow through with delegated tasks and accountability.

PRIMARY RESPONSIBILITIES
1. Creating, maintaining and completing referral documentation in the EHR.
2. Tracking referrals to promote team awareness and ensure patient safety.
3. Ensure complete and accurate registration, including patient demographic and current insurance information.
4. Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
5. Ensure prior approval requirements are met.
6. Review details and expectations about the referral with patients.
7. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g. request interpreters as appropriate, transportation services or prescription assistance).
8. Be the system navigator and point of contact for patients and families; be available for patients and families to directly ask questions and raise concerns.
9. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
10. Ensure that referrals are addressed in a timely manner.
11. Remind patients of scheduled appointments via mail or phone.
12. Ensure that referrals are completed with appropriate visit documentation scanned into the EHR system.
13. Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
14. Utilize patient- and family-centered care principles as a member of the Health Care Home team.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Facilities Maintenance Technician.

MINIMUM QUALIFICATIONS:

• Able to demonstrate the ability to plan and prioritize work orders as they are requested using existing or newly designed tracking systems.
• Good knowledge of methods, tools, materials and equipment to be used in maintaining the sites.
• General understanding of building and life safety codes.
• Ability and skill to exercise sound judgment in quickly evaluating emergency situations and rendering prompt decisions.
• Excellent communication skills, writing skills, interpersonal skills as well as the ability to communicate effectively and relate congenially to vendors and staff.
• Must have physical stamina to stand for lengthy periods of time and the ability to lift at least 50 pounds.
• Ability to operate a computer in order to share information, process work orders and keep records and files of projects. Ability to use Microsoft Office.

DUTIES AND RESPONSIBILITIES:

• Assures buildings are maintained in a safe, clean, professional, and operationally effective condition.
• Interacts with Directors and Managers to be sure their needs are being met and to address any facilities issues that they may have.
• Coordinates the implementation of preventative maintenance programs; analyzes and oversees the operation, maintenance, and repair.
• Conducts inspections of interior and exterior of buildings for maintenance needs for cosmetic appeal, structural integrity and life safety.
• Works with contracted vendors to be sure contractual agreements are being met and to address any concerns of poor service. Assist in scheduling any special needs of a site with the vendor in order to minimize disruption of daily operations.
• Works as a lead in all new construction; including but not limited to gathering estimates, samples, and ensuring all plan processes are put into place and run effectively.
• Maintain a clean and safe outdoor area, including shoveling, ice removal, and mowing the lawn.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Chiropractic Assistant who is energetic, friendly, detail oriented, patient, kind, can work independently as well as be a team player.

SUMMARY
The Doctor’s Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The Doctor’s Assistant will perform delegated clinical and clerical duties within the supervising chiropractor’s scope of practice. The chiropractor supervision shall be active and continuous but shall not necessarily require the physical presence of the supervising chiropractor at the time and place that the services are rendered. Duties are to perform physiotherapy modalities, vitals, ROM, take x-rays and instruct exercise plans. Experience is preferred, but we are willing to train the right energetic individual. Consistent schedule, three-day weekends, and a fantastic benefits package.

JOB QUALIFICATIONS AND CREDENTIALS

• High School Graduate or equivalent
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Incentive to become certified in Xray operation upon hire.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work efficiently and productively.
• Ability to maintain a cordial relationship with patients and staff.
• Ability to multitask with extreme attention to detail.
• Ability to work independently as well as part of a team.
• Ability to problem solve and anticipate the needs of others.
• Ability to display professionalism and maintain confidentiality.
• Excellent oral and written communication skills.
• Provide excellent customer service to our patients in person and via telephone.
• Ability to project a positive, warm, and professional image in person and via phone.

PRIMARY RESPONSIBILITIES

1. Serve as a positive, enthusiastic, professional, and proactive member of the LSCHC team.
2. Assist with pre-visit planning for patients including review of routine x-rays, preventive services, and acquiring supporting documentation from other providers.
3. Ensure all consents and needed equipment are readily available for procedures.
4. Ensure needed documentation is present such as requested by the chiropractor.
5. Provide direct care to patients and assist chiropractor with clinical procedures consistent with protocols.
6. Ensure efficiency of patient flow and time management.
7. Open exam & treatment rooms at beginning of the day and close at end of the day.
8. Prepare patients for appointment:

• Assist patient to an exam room.
• Capture chief complaint.
• Obtain and document any pre-procedure information as needed.

9. Keep current certification in CPR (as deemed by State of Minnesota)
10. Backfill front desk duties.

PHYSICAL DEMANDS
• Able to move about easily.
• Able to speak and hear clearly.
• Fast-paced environment.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Site Supervisor for our Carlton Dental Office.

The Site Supervisor assists the dentist during examination and treatment of patients, as well as provides day-to-day operational assistance to the registration staff and Dental Clinic Manager.

Job Qualifications:
• Completion of a CODA accredited Dental Assistant program
• Licensed in the state of Minnesota as a Dental Assistant
• Effective oral and written communication skills
• Three to five years experience in a leadership role
• Computer and Microsoft Office software knowledge
• Experience with project management preferred

Job Knowledge, Skills and Abilities:
• Knowledge of oral health care and dental practices
• Ability to perform critical thinking and utilize complex problem-solving skills
• Ability to stay calm and focused on environment of multiple demands and use good judgment in emergency situations
• Strong oral and written communication skills and organizational skills
• Ability to build effective working relationships and use tact, discretion, and diplomacy when working with others
• Basic computer skills; working knowledge of practice management software

Licensure and Credentials:
• Active Registered Dental Assistant License
• Current CPR (BLS) required

Functions and Responsibilities:
1.0 Coordinate daily clinical operations
1.1 In coordination with Dental Clinic Manager, evaluate site for best efficiency practices
1.2 Monitor purchases in accordance with purchase order system; verify and approve invoices
1.3 Handle maintenance requests for equipment, building and technology repairs
1.4 Maintains inventory and orders supplies for both clinical and office
1.5 Manages infection control practices and reports findings to Dental Clinic Manager
1.6 Serves as Radiation Safety Officer and Infection Control officer
1.7 Communicates regularly with Dental Clinic Manager regarding staff or facility issues
1.8 Oversees maintenance schedules and holds dental assistants accountable for maintenance of their instruments/equipment
2.0 Responsible for training of dental staff
2.1 Provide orientation and training to dental assistants and registration staff
3.0 Assists dentists by serving as chair-side assistant
3.1 Prepares operatory for client treatment
3.2 Passes instruments
3.3 Performs other routine tasks in care of the client as directed by the dentist
3.4 Provides diagnostic aids to the dentist
3.5 Assists dentist in management of medical and dental emergencies
3.6 Expose radiographs
3.7 Pours and trims models
4.0 Miscellaneous
4.1 Responsible for personal and site compliance with policies and procedures
4.2 Maintains client confidentiality
4.3 Other duties as assigned
4.4 Ability to travel between sites, as needed, and as otherwise required by the organization
4.5 Support registration staff as needed by covering absences and executing workflows
4.6 Act as an advocate for Lake Superior Community Health in community events as needed

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Full-Time Registered Nurse.

The RN works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

JOB QUALIFICATIONS AND CREDENTIALS

• Associates or Bachelors Degree in Nursing from an accredited School of Nursing.
• Registered nurse with a current license in Minnesota and Wisconsin.
• One to three years in ambulatory care.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Capable of independent nursing assessment decisions and nursing management in a primary care setting.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work efficiently and productively at all times.
• Ability to maintain an even temperament with patients and staff.
• Ability to prioritize and handle multiple tasks.
• Ability to work as a team member.
• Ability to use problem-solving and decision-making skills.
• Ability to use tact, collaboration, and diplomacy when working with others.
• Ability to understand and follow written and verbal instructions.

PRIMARY RESPONSIBILITIES

1. Serve as a positive, enthusiastic, professional and proactive team member of the clinical team.

2. Assure the provider workflow is protected through effective triage of issues which might impede efficiency.

3. Coordinate pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.

4. Participate and coordinate as needed team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day:

       4.1 Identify patients on the schedule who may require more time or need a concurrent RN appointment to provide additional education outside of the provider appointment.

       4.2 Assure all consents and needed equipment are readily available for procedures

       4.3 Identify and mitigate unexpected staff shortages.

       4.4 Review schedule for openings.

4.5 Identify patients on the schedule who have a history of frequent appointment no-shows.

4.6 Assure needed documentation is present such as controlled substance agreements, hospital follow-up, specialty, diagnostic or lab reports, etc.

5. Provide direct care to patients and assists health providers with clinical procedures consistent with protocols.

6.Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.

7. Provide oversight and direction to the medical assistants.

8. Triage walk-in patients and schedule them based on acuity and provider availability.

9. Provide instruction and education to patients and their families.

10. Manage prescription refill requests for medications which are not controlled substances.

11. Triage telephone calls in order to determine patient’s health care needs and make a plan on how to best meet those needs. Assure call backs are made by the end of the work day.

12. Document all care and patient interactions, including phone calls, in the medical record according to policy.

13. Coordinate services for patients and families utilizing other health related agencies and resources; obtains referrals to other physicians and specialists.

14. Coordinate immunizations including determining patient vaccine needs, vaccine inventory/storage, record keeping/tracking, and changes in immunization recommendations.

15. Assist with the acquisition of medications and supplies, including indigent programs for medication acquisition.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center (LSCHC) has an opening for a full-time Executive Assistant.

The Executive Assistant is responsible for performing administrative functions for the CEO and staff Leadership Team. Duties include maintaining organizational policies and protocols; maintaining contracts; manage all Board related activities including meetings minutes, agendas and committee meeting scheduling; scheduling and Outlook calendaring for the CEO; work with management team on supply ordering; responsible for maintaining clinic-wide forms to ensure uniform appearance and single source of distribution; other administrative tasks as needed.

Position requires in area travel for bi-weekly mail run between buildings; procurement of supplies and food items for clinic business and meetings, and other local errands.

Job Qualifications:

• High school graduate (or G.E.D.)
• Previous experience as executive assistant or administrative assistant
• One-three years of office experience
• Training in Microsoft Office including Word and Excel; skilled in data entry
• FQHC experience preferred but not required

Job Knowledge, Skills and Abilities:
• Ability to exercise initiative and judgment
• Ability to make decisions and work well under pressure of multiple demands and deadlines
• Maintain confidentiality
• Ability to assume responsibility for project management, and to complete project tasks by established deadlines without direct supervision
• Ability to prioritize and coordinate multi-tasks and assignments
• Advanced knowledge of office skills, including:

• Excellent oral and written communication skills
• Accurate grammar, spelling and punctuation skills
• Proficient PC skills – Microsoft Word, Excel, PowerPoint, Outlook, Zoom
• Ability to establish and maintain positive relationships with colleagues, vendors and others

Licensure and Credentials:
• NA

Functions and Responsibilities:

1.0 Provide administrative support to the CEO and Board
1.1 Type, edit, and distribute items such as Board agendas and accompanying documentation, Board and committee meeting minutes, letters, reports, presentation, etc.
1.2 Attend meetings, as assigned, and prepare and distribute meeting notices, agendas, and minutes in a timely manner.
1.3 Compile and organize information for reports.
1.4 Create and maintain confidential filing system for correspondence, contracts, projects, administrative functions, personnel, committees, etc.
1.5 Manage CEO Outlook calendar and scheduling
1.6 Take meeting minutes for leadership meetings

2.0 Compliance Oversight:
2.1 Ensure all contracts are entered into the clinic database and that notices of renewal or termination are timely sent to contract owners
2.2 Ensure that policies and procedures are entered into the database and that old versions of policies are archived, new versions tracked and maintained, Board approval obtained where required, etc.
2.3 Prior to review date, distribute copy of protocol to responsible persons
2.4 Distribute protocols to staff and maintains protocol books.
2.5 Assist with creating new protocols as requested by managers/directors.
2.6 Maintain and update all insurance policies and emergency operation protocols
2.7 Coordinate patient surveys and other patient-centered communication at all sites
3.0 Miscellaneous Duties
3.1 Perform or ensure the mail runs are performed bi-weekly
3.2 Perform or ensure that errands are performed such as ordering/shopping for food for meetings, supply management, and other in the community errands
3.3 Maintain client confidentiality
3.4 Ability to travel between sites and as otherwise required by the organization
3.5 Oversight and maintenance of patient pantries at each location
3.6 Other duties as assigned

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is currently seeking and temporary IT Support Specialist. This position will be a one year commitment.

An information technology system specialist applies technical expertise to the implementation, monitoring, and maintenance of IT systems to support LSCHC staff in caring for patients. IT specialists typically focus on a specific computer network, database, and or systems administration functions.

The IT Support Specialist will perform duties necessary to support LSCHC’s information systems including desktop support, hardware support, phone system support, vendor support and network support at all LSCHC locations. IT Specialists lead team projects and company initiatives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform daily Help Desk functions.
• Provide technical support for internal clients and staff via phone, email, or live demonstration.
• Install, configure, and support wired network routers, wireless network routers, switches, battery backups.
• Assist in troubleshooting downtime system issues with business applications.
• Install, configure, and support Windows desktops, laptops and related hardware including but not limited to tablets, scanners, copiers, hot spot devices, and cellular devices.
• Manage data closets, patching facilities, and drops.
• Provide vendor support and facilitate issue resolution when onsite support is required.
• Work in coordination with HIT Manager to keep an accurate and up to date inventory of IT assets.
• Work in procurement of new desktops and laptops.
• Order IT related products.
• Assist in developing project plans, goals, and budgets for IT projects.
• Assist in planning for future IT needs with management and vendors.
• Recommend, schedule and perform hardware improvements, upgrades, patches, reconfigurations and/or purchases.
• Physical presence at the workplace(s) is an essential function of the job.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center is seeking a Rural Program Coordinator. 

The Rural Program Coordinator is responsible for program development and implementation, presentations and education, and community networking and relationship building with key stakeholders who are members of and affiliated with the northern Minnesota agricultural community to raise awareness of the telephonic support offered to farmers through the LSCHC Northern MN Rural Mental Health Outreach Program. Work with other LSCHC professionals to develop collateral materials and to garner media attention for and support for the program. Work with other similar providers throughout the state to replicate the program that is already in existence. Provide direct telephonic support which will include problem focused, solution oriented skills development to persons accessing the telephonic support offered through this program. Work with others to collect and report on program progress including data collection and analysis. Share results with key stakeholders and others to garner support for ongoing funding and work with LSCHC’s Directors to solicit financial support for the program.

Job Qualifications:
• Behavioral health clinician, license preferred
• Previous experience in program development preferred
• Previous experience working or living in a rural, agricultural community or willingness to become fully educated about the familial, clinical, social and economic issues impacting members of that community required.

Job Knowledge, Skills and Abilities:
• Self-starter who is comfortable networking and building relationships with multiple stakeholders including farmers and ranchers, bankers, insurance agents, clergy, and other persons who work with farmers and ranchers
• Knowledge of other labor-intensive, heavy industry in the region preferred
• Ability to work collaboratively with others to develop the program to replicate existing programs across the state and to develop the collateral materials, educational presentations and other materials necessary to promote and support the program
• Ability to make effective educational presentations and speak in front of large and small groups
• Ability to travel extensively within the states (MN and WI) to meet stakeholders in their communities
• Ability to work with interdisciplinary team.
• Ability to provide service to persons of all economic levels and cultural backgrounds in sensitive, non-judgmental way and to specifically understand and respond to issues facing members of the agricultural community.
• Ability to provide brief, solution-focused behavioral health interventions via telephone.
• Excellent oral and written communication skills.
• Ability to respond to multiple demands and prioritize.
• Ability to create, summarize and discuss key data points associated with this program
• Ability to work with others to garner financial support for the program from public and private sources and to work toward legislative funding

Licensure and Credentials:
• Preferred human services degree including but not limited to psychology, social work, etc.
• Prefer Bachelor’s degree with potential to be eligible as a mental health practitioner.
• Preferred Licensure appropriate to field of study; Eligible for licensure in MN and WI.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.
• Develop program materials including educational materials and presentations, marketing materials and other documents necessary to promote and publicize the program
• Present at conferences, meetings and other events to promote this program and to develop the relationships necessary for this program to succeed
• Consult with the other providers in the state who are offering these services to align the program offering, data collection and assessment with their work
• Develop relationships with key stakeholders including farmers and ranchers, bankers, insurance agents, clergy, ag business owners, stakeholders in other industries, and others who work with and support members of rural communities
• Work with LSCHC staff and consultants to develop specific program procedures and protocols involving the provision of services, documentation, data management and so forth
• Provide brief, solution-focused behavioral health support for persons accessing this program telephonically
• Maintain proper documentation according to applicable guidelines and operational procedures
• Comply with organizational policies, procedures, standards of care and related laws and regulations, including HIPAA and OSHA regulations
• Collect, assess and be able to speak to key data associated with this program
• Present information about the program to potential funders in writing and orally as may be required; may require formal and informal presentations to legislators
• Miscellaneous Duties
• Actively participate in staff meetings and quality improvement initiatives
• Collaborate with relevant community organizations to establish resource networks
• Other duties as assigned

Typical Working Conditions
• Significant travel within MN and WI as well as travel between LSCHC sites
• Exposure to infection disease and potential high-risk social situations
• Basic computer skills and office equipment used
• Vision and hearing corrected in normal range

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

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Lake Superior Community Health Center (LSCHC) is currently seeing to fill the Dental Receptionist position.

This position is responsible for greeting clients of all ages and/or their representatives and obtains all pertinent information needed to complete the intake record. Reviews and verifies all third party payer information by making contact with payers or verify information through on-line verification tools regarding coverage and benefits. Posts dental charges and payments.

Job Qualifications:
• High school graduate or GED
• Experience in healthcare business operations, preferred
• Experience with insurance verification, billing and/or processing payor information, preferred

Job Knowledge, Skills and Abilities:
• Computer and Microsoft Office software knowledge
• High level of customer services skills, tact and diplomacy
• Knowledge of healthcare and dental practices
• Excellent oral and written communication skills
• Strong ability to organize and prioritize work
• Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
• Ability to work under stressful conditions​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center now hiring for a Full Time Dental Assistant.

This position will include both a Sign on/Retention Bonus of $1000. This bonus will be split in increments of $500. $500 will be added to the first paycheck and another $500 will be given at the 1 year anniversary.

Benefit and Non Benefit Pay Scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Dental Assistant Job Qualifications:
• Completion of an accredited Dental Assistant program preferred
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Dental Assistant Job Knowledge, Skills and Abilities:
• Knowledge of dental assisting techniques and procedures preferred
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth preferred
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Dental Assistant Lincensure and Credentials:
• Current CPR (BLS) preferred

Job Type: Full-time

Pay: $15.00 - $21.78 per hour

COVID-19 considerations:
LSCHC has added additional Air Purifiers.​

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Lake Superior Community Health Center now hiring for a Full Time Licensed Dental Assistant.

This position will include a Sign on/Retention Bonus of $2000. This will be paid as a $1000 sign on bonus (added to first pay check), $500 at 6 month anniversary, and $500 at 1 year anniversary.

Benefit and Non Benefit pay scales available.

The dental assistant assists the dentist during examination and treatment of patients. The dental assistant is responsible for patient preparation, sterilization and disinfection of instruments, instrument tray set up, and preparation of dental materials.

Job Qualifications:
• Completion of an accredited Dental Assistant program
• Possession of a high school diploma or GED certificate
• Effective oral and written communication skills

Job Knowledge, Skills and Abilities:
• Knowledge of dental assisting techniques and procedures
• Knowledge of routine office practices
• Ability to sterilize and care for instruments and equipment
• Ability to chart mouth and teeth
• Ability to alleviate patient’s anxieties and promote trust and confidence
• Computer and Microsoft Office software knowledge

Licensure and Credentials:
• Active Registered Dental Assistant License
• Current CPR (BLS) required

Job Type: Full-time

Pay: $20.00 - $27.83 per hour

COVID-19 considerations:
LSCHC has added additional air purifiers.

Interested in a career in Dental? Onsite training is available, no experience necessary.

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application

Job Summary:

The Integrated Care Coordinator/Health Advocate will support LSCHC’s patients by providing full, interdepartmental, and coordinated care. The Integrated Care Coordinator/Health Advocate will provide non-clinical services that aim to increase access to health care and improve health outcomes.  This includes providing integrated care is to help identify services that patients need, set up appropriate appointments within the clinic, and helping with navigation of various insurance options within the community. Thus providing ease of access to all services that Lake Superior Community Health Center offers to the community.

Job Qualifications:

• Bachelor’s degree in human service related field or 2-4 years hands on experience working with complex or diverse population
• Experience with public health care programs or government related programs

Job Knowledge, Skills and Abilities:

1. Complete financial assessments with clients to see if they are eligible for public health care programs.
2. Provide those potentially eligible for public health care programs or Qualified Health Plans with materials and assistance to complete the application and enrollment process. This includes advocacy and case management.
3. Be knowledgeable of health plans in the area and assist clients in the choosing a plan that meets their needs.
4. Provide referrals to community agencies as needed for food, housing, clothing, etc.
5. Actively participate in training sessions, in-services and meetings to keep informed of program changes and resources offered in the community.
6. Meet with new and existing patients to gather information and assess each individual patient’s need for services provided by LSCHC.
7. Provide a warm, interactive, and inviting experience for new and existing patients.
8. Provide a robust “welcome” to new patients, including, but not limited to, discussion of all LSCHC services, patient brochures, contact information, and other clinic items.
9. Set up appropriate referrals with other LSCHC departments, including scheduling these appointments
10. Perform a minimum of 6 “outreach” events each year in areas of our community where there is a demonstrated need for services (ie: outreach at the DTA, colleges, homeless shelters)

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The Medical Assistant works within the clinical care team to assure quality patient care and to support the goals of Lake Superior Community Health Center. The medical Assistant (MA) will perform delegated clinical, clerical, and administrative duties within the supervising physician’s scope of practice consistent with the MAs education, training, and experience. Such duties shall not constitute the practice of medicine. The physician supervision shall be active and continuous, but shall not necessarily require the physical presence of the supervising physician at the time and place that the services are rendered.

PRIMARY RESPONSIBILITIES

• Serve as a positive, enthusiastic, professional, and proactive member of the Health Care Home team.
• Assist with pre-visit planning for patients including review of routine labs, preventative services, immunizations, and acquiring supporting documentation from other providers.
• Participate in team huddles on a daily basis to discuss the daily schedule and anticipate needs for the day.
• Provide direct care to patients and assist health providers with clinical procedures consistent with protocols.
• Assure patient flow is efficient, providers are on-time, and patients are redistributed as necessary in order to stay on-time.
• Look for gaps in care and send reminder letters (i.e. diabetic visits, annual physicals, immunizations, well child visits, and missed visits)
• Open exam rooms at beginning of the day and close at end of the day.
• Prepare patients for appointment:
• MDQ (mood disorder-bipolar)
• Beck Anxiety Inventory (anxiety)
• PDQ-II for children ages 6 and under (developmental assessment)
• Obtain urine specimen for patients with dysuria.
• Prepare patient and room:
• Diabetics – feet exposed and monofilament available
• Female pelvic exam – gowned and pelvic exam supplies available
• Annual physical – gowned
• Enter self-reported patient history forms into medical record.
• Perform EKGs as directed by the provider.
• Update medical record with completed preventative care (colonoscopy, mammogram, pap, immunizations).
• Manage patient referrals in conjunction with HIS Clerk, with primary function to assist patient in scheduling initial appointment.
• Discharge patients.

JOB QUALIFICATIONS AND CREDENTIALS

• Graduate of an accredited medical assisting program; current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Able to provide health care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Familiarity with general office equipment.
• Willing to work flexible hours, including evenings, as required by position.

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Registered Dental Hygienist.

This position is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

This position would be required to be available to work in both our Duluth, MN and Superior, WI clinics.

Registered Dental Hygienist Job Qualifications:

• Graduate from an accredited school of dental hygiene

Registered Dental Hygienist Job Knowledge, Skills and Abilities:

• Ability to establish and maintain an effective relationship with patients, co-workers, and professional staff
• Excellent interpersonal and written communication skills required
• Working knowledge of the principles and techniques of oral hygiene, dental prophylaxis, and dental examination
• Working knowledge of the usage, operation and care of materials and instruments commonly used in the dental profession
• Ability to explain the fundamentals of dental care and oral hygiene to patients
• Effective oral and written communication skills
• Computer and Microsoft Office software knowledge

Registered Dental Hygienist Licensure and Credentials:

• License to practice as a dental hygienist as issued by the Minnesota and Wisconsin State Board of Dental Examiners
• Current CPR (BLS) required

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking Dental Health Therapists. The Dental Therapist works within the dental care team to assure quality patient care and to support the goals of Lake Superior Community Health Center.

Job Qualifications:

• Licensed by the MN Board of Dentistry to practice as a Dental Therapist.
• Bachelors or Masters Degree from a board approved or accredited dental therapy education program.
• Written collaborative management agreement with a Minnesota-licensed dentist who supervises no more than five dental therapists or advanced dental therapists.
• Able to provide dental care in a sensitive, nonjudgmental manner to persons of all economic levels and cultural backgrounds.
• Computer experience.
• Willing to work flexible hours, including evenings, as required by position.
• Current CPR certification or ability to become certified within six months from date of hire.

Functions and Responsibilities:

• Performs dental services as follows within the parameters of the collaborative management agreement under general supervision.  General supervision means the supervision of tasks or procedures that do not require the presence of the dentist in the office or on the premises at the time the tasks or procedures are being performed but require the tasks be performed with the prior knowledge and consent of the dentist.
• Performs dental services as follows with the parameters of the collaborative management agreement under indirect supervision. "Indirect supervision" means the dentist is in the office, authorizes the procedures, and remains in the office while the procedures are being performed by the allied dental personnel.
• Dispense and administer the following drugs within the parameters of the collaborative practice agreement and within the scope of the practice of the dental therapist:  analgesics (excluding narcotic drugs), anti-inflammatories, and antibiotics.

More information here: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

Lake Superior Community Health Center complies with applicable federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disabilities, sex, sexual orientation, or gender identity.

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Lake Superior Community Health Center is seeking a Staff Dentist for sites in Superior, WI and Duluth, and Carlton, MN. At LSCHC, we are dedicated to serving the health needs of low income and under served communities.

Part Time and Full Time positions available

Staff Dentist Qualifications:

• Experienced professional with strong interpersonal skills
• Ability to foster a positive team environment
• Have a DDS/DMD degree.
• Current and unrestricted MN and WI license & DEA required.

Join our team with locations in Superior, WI and Duluth, MN . Our mission is to improve access to quality health care for all. We offer excellent wages and a comprehensive benefit plan. Qualified dentists may be eligible for loan repayment programs.

Lake Superior Community Health Center is an equal opportunity employer.

Job Type: Part-Time, .75 FTE, Full-Time

Job Type: Part-time, Full-Time

Job Types: Full-time, Part-time

For more information on Full Time Staff Dentist position:  

https://lschc.wpengine.com/wp-content/uploads/2019/07/FT-Dentist.pdf

For more information on Casual to Part Time Staff Dentist position: https://lschc.wpengine.com/wp-content/uploads/2019/07/Dentist-Casual.PT_.pdf

For more information on Dental Therapist position: 

https://lschc.wpengine.com/wp-content/uploads/2019/07/Dental-Therapist.pdf

LSCHC offers excellent wages and a comprehensive benefit plan. LSCHC is an equal opportunity employer.
Please visit www.lschc.wpengine.com to fill out a LSCHC application and submit, along with resume to: lschhumanresources@lschc.org; or mail to: LSCHC, 4325 Grand Ave, Duluth, MN 55807.

Download Application